Unfortunately, this job posting is expired. If parts are not available or it is not an emergency, we will finish the repair within the relevant category and timescale. Sanitary fixtures and fittings within the property such as toilets, sinks, baths, showers and also the relating drains, pipework and plumbing. Youll be paid a competitive salary plus additional allowances where relevant. The contractors are currently repairing seven properties a week. We are also unable to check groups and activities listed onOurGatesheadand attendance to these is strictly at your own risk.Terms and conditions, Contact: OurGateshead@ConnectedVoice.org.uk, We provide a range of opportunities for customers to get involved, have their say, and help shape the way we deliver our services. Furthermore, they must also ensure that any repairs necessary are carried out in a timely manner. 182-184 High Street You can also report a repair by informing any employee of the council's housing teamif they visit you at home, or are on your estate. Read more about the Housing Capital Investment Programme. The council is responsible for most repairs to your home. As part of our commitment to quality services, we aim to provide a reliable and quick repair service. We are Gateshead Council'sHousing Team. We want as many of our customers as possible to have an opportunity to work with us to improve and co-design services in a way that suits them. stream For more information please use the following link:https://www.gateshead.gov.uk/make-your-voice-heard. Copyright Andy T - 2021. The team continue to support start-ups, business expansion and those looking to relocate but they're also on hand to help you during the pandemic. The lease outlines whose responsibility it is to maintain the place and failure to do so can result in legal action being taken. We understand that businesses have been faced with challenges like no other, which is why our team of business advisors continue to remain on hand. Gateshead Council 4.0 . Regent Street These differences were acknowledged by Mark Smith, the director of public service reform, who said the waiting times "varies enormously". Were truly committed to providing our customers with the highest quality of service and we need like-minded people who can help us deliver a sector leading service. Were delighted that you want to come and work with us. Making a disrepair claim could result in the court ordering the council to make a repair, and you may be awarded compensation. As long as any of the above is a direct result of negligence by the council in their duties as your landlord, then you should certainly include them in your council and local authority compensation claims. disrepair claim against your local council, housing disrepair claim for the repair of your property, North West Leicestershire District Council, We specialise in bringing claims against housing associations, Start your claim today by filling in the form. However, our partners are continuing to deliver a series of . You can also include claims for loss of earnings and care costs if necessary. View my payslip. Councillor Dot Bernett, who represents Dunston and Teams, said: "I'm looking forward to seeing something happening. Our housing disrepair solicitors are able to help council tenants make a claim for the repairs their council failed to carry out. Some of these jobs need to be inspected before the contractor can start the work. NE8 1HH We will assist you in making a NO WIN, NO FEE disrepair compensation claim against Gateshead Metropolitan Borough Council. For example, if you have a coloured bathroom suite and you need a new bath, we may replace it with a standard white bath which we hold in stock. Weve got an exciting opportunity to join our brilliant team whose ambition is to deliver on the promises we make to our customers. Any other gas appliances As well as the boiler, over gas appliances such as heaters and fires, cookers and gas hobs for example, need to be serviced on a regular basis. Youll get a generous annual leave package of 27 days annual leave for new employees, rising to 31 days after 5 years continuous local government service. If you are a tenant of a rented council home or housing association property and the issues with your property have not been repaired, you may be eligible to make a housing disrepair claim for the repair of your property and compensation. Mr Mclakcland said some repair jobs may not have been logged as being related to the storm, but confirmed tenants with vulnerabilities had been prioritised. There are a number of services and people in Gateshead that can help you to understand the different SEND processes and support you through them. If we were to take on your case and win, you would only be required to pay us a small percentage of your awarded amount. The department is on the lookout for more callhandlers and building technicians. As a council housing tenant, you are entitled to a good standard of living. All rights reserved. Call us on 0333 050 8887 to start the process or fill in the form. There's also additional service charges from 115.85 a week, this cost is eligible . If we miss an appointment and we didn't contact you, please contact us. Around 3,000 council properties in Gateshead are in need of repair, it has been revealed. Housing disrepair is a situation in which the condition of a rented house or flat has deteriorated or changed negatively since the tenant moved in. Our business support events remain cancelled for now. If the repair team is unable to keep an appointment, they will contact you to explain the delay and arrange another appointment. A public consultation on the future of Gateshead Council's Leisure Services has commenced. The findings were reported in a paper for the authority's Housing, Environment and Healthy Communities Overview and Scrutiny committee which looked into the efficiency of housing repairs carried out by the council. We will ask you to pay for any repairs caused by damage or misuse of your home by you, your family or friends. Payslips. :L+Ftc[Sdu|^Y^. Office 3750 We do still have about 45% of the backlog outstanding but the key areas have been addressed.. Background 2. This means that if we were to represent you in a claim against your landlord and did not win, you would not be required to pay us anything at all for our fees. Housing Disrepair We need people who want to make a difference, who are talented, possess the right knowledge and skills and who want the chance to demonstrate how good they are. If this is not possible, we will replace with the items we hold in stock. Her words come ahead of the council launching a new organisation prototype this summer which will be used to improve how the repairs service monitors complaints and delivers them. At our firm, we understand the physical, emotional, and financial strains that renting poor housing can have on tenants and are committed to helping them receive the repairs they need. To register with My Housing Account, select 'my account' at the top of the Council homepage. Gateshead Council aims to complete the backlog by late March next year. Ian Mclackand, Gateshead Council's service director repairs and building services, said: "In relation to the repairs backlog, we are just over halfway through that now. However, officers reassured councillors that repair jobs are progressing and the housing maintenance team have completed over 3,000 other repairs in the backlog since June 7. Gateshead Council. The proposed changes to Council Housing Repairs Policy are consistent with the overall objectives for Gateshead as set out in Vision 2030 and the Council Plan. Your landlord has a responsibility to carry out repairs you have reported to them in a timely manner and to a satisfactory standard. 0191 433 3174. housingadvice@gateshead.gov.uk. The report stated it took council contractors a number of attempts before a full roof repair was completed three years after it was reported. This makes sure that everyone is treated fairly. However a Gateshead Council spokesperson said the storm in 2022 had caused irreparable damage to the garages. We hope to reschedule these events at a later date. London We aim to offer an appointment for all urgent and routine repairs, at a date and time (morning or afternoon) that is convenient to you. Gateshead is a partner in the North East Growth Hub, a digital resource for businesses providing information on the latest support programmes, funding and events across the region. 2023-03-04T19:22:59.083Z|u_Rbkf-buU61wtoKds0E2Q|ORDS-22001. E6 2JA. If you continue to miss appointments for repair work you may be charged. Wherever possible we will place the order immediately. Council tenants and leaseholders can book a repair appointment online with our new repair reporting system. Please take a look at the full job profile via this link, Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. Get alerts to jobs like this, to your inbox. Residents of council properties in Gateshead wait an average of 29 days for housing repairs, while one house repair took more than three years to and numerous visits to complete, according to a . Our employees and contractors carrying out work will show you an identity card. The inspector will call at your property at an agreed time, and they will arrange another appointment to call back and finish the repair. These are repairs which need quick attention and don't need an inspection first. She added: "Someone has got to own it. Gateshead Now is a collection of the latest news from Gateshead Council. To access this support or speak to an advisor, contact Business Gateshead today. In addition to this, the Council delivers a range of investment works including major, cyclical, and planned works. Work to the outside of your home may not need an appointment. Repair officers maintain more staff are needed to support customers and to improve the number of right first-time repairs. 0191 433 5353Text: 'ENQ' and your message to 07943 115 156.housingoffice@gateshead.gov.uk, Homelessness freephone number:0800 953 7112, 9am to 5pm, Monday toThursday and 8.45am to 4.30pm on Friday, 6pm to8am weekdays, 24 hours on weekends, Open Parking, roads and transport submenu, Coronavirus (COVID-19): Arrangements for Planning and Building Control Service, Covid-19 Local Restrictions Support Grants for businesses, Christmas Support Payment for wet-led pubs, Integrated adults and social care services, Careers Information, Advice and Guidance (IAG), Personal Care Assistant jobs (direct payments), Electric vehicle (EV) charge points in Gateshead. [19] Economy [ edit] The area was once dependent on heavy industry such as steel making in the Derwent Valley and coal mining (across the borough). Last week we successfully launched our new online system, with over 100 repairs reported in the first week. Visit directory. You can also claim back rent if you havent been able to use part or all of your home because of the disrepair*. United Kingdom. <>/Font<>/ProcSet[/PDF/Text/ImageB/ImageC/ImageI] >>/MediaBox[ 0 0 595.32 841.92] /Contents 4 0 R/Group<>/Tabs/S/StructParents 0>> If you have been injured or suffered ill health in the last 3 years because of an accident that occurred in a Housing Association property, you may be entitled to file a housing disrepair compensation claim against your landlords. We will first make sure that it is our responsibility to do the repair. <> Office hours: 9am to 5pm, Monday to Thursday and 8.45am to 4.30pm on Friday. Gateshead A bit about Gateshead Council We're responsible for the day-to-day repair and maintenance of over 18,000 council owned homes and various other office and public building across the borough which stretches from Bill Quay to Chopwell. View all Gateshead Council jobs - Gateshead jobs - Repair Technician jobs in Gateshead; Salary Search: Repairs Reporting Adviser (multiple roles) salaries in Gateshead; See popular questions & answers about Gateshead Council; P544194 Staying Close Support Worker. 2 0 obj We will need to look at what has been damaged so please don't throw anything away. We will offer you an appointment for the inspection, and at the time of inspection will arrange an appointment to complete the work. Your duties will include leading on the management of employee performance and other related issues within HR guidance and legislation, effectively managing and monitoring dedicated budgets to provide best value for money and the optimum possible level of service, leading on the management of subcontractors used within the service in terms of performance and other related issues, and leading on health and safety management to ensure compliance with current legislation, specifications, and codes of practice. Planned repairs usually need an inspection before work is done. These are less urgent repairs such as renewing floor tiles or floorboards, or supplying and fitting a new kitchen unit. Gateshead is a partner in the North East Growth Hub, a digital resource for businesses providing information on the latest support programmes, funding and events across the region. We manage and maintain nearly 20,000 homes across the borough and provide a range of housing services to Gateshead residents. In addition to claiming for the repairs, we can also assist with claims arising from injury, illness or financial setbacks resulting from the disrepair in your home. Vulnerable tenants will receive a quicker response to emergency work, such as heating and hot-water repairs, all year round. If you're a council tenant, you can find the department to complain to on GOV.UK Housing associations and housing cooperatives should have a formal complaints procedure on their websites. View details of your former and current tenancies including rent statements and repair. 3 0 obj Repairs & Voids. We encourage our people to think differently, do the right thing and be innovative. If your injury occurred through no fault of your own because the property was ill-maintained and the Housing Association landlords failed to put right a defect in an acceptable time-frame having been notified in writing of the problem, our personal injury lawyers would discuss your case with you before offering valuable advice on how best to proceed in filing your claim. My flat was repaired in time for my childs birth and I received rent refunds and compensation. Why this surreal Gateshead estate will include homes spanning the 20th century, 2 million bill to repair homes in Sunderland after storm damage, Councils 'failing to protect' private rental tenants. Any resident with My Housing Account can access this service. Damage to private property If any of your private belongings have been ruined whilst repair work was being carried out, then you may claim compensation for these items. Couldnt leave any clothes in any of the bedrooms due to dampness and mould, our clothes, possessions & electronics were ruined and not to mention the huge amounts of stress this caused over the years. VAT no 918 5617 01H Bauer Publishing are authorised and regulated for credit broking by the FCA (Ref No: 845898). 1 0 obj I have to tell you, this week I have had four complaints that have been going on for two years. They should all be done. Complain to the housing ombudsman The housing ombudsman is a free and independent service. Thursday 26th January 2023. We're responsible for the day-to-day repair and maintenance of over 18,000 council owned homes and various other office and public building across the borough which stretches from Bill Quay to Chopwell. The costs start from 133.38 per week for a one bedroom apartment and 156.30 per week for a two bedroom apartment. If you have suffered illness as a result of your council landlords failure to maintain their property in a satisfactory condition, you may be eligible to make a claim for compensation. While you are free to make your own arrangements, Gateshead Council has negotiated exclusive low-cost cover for tenants. You can create a free account to post activities, services and promote organisation working in Gateshead. Failure to do so could give you grounds to make a council house disrepair claim against them. These are things like burst pipes, blocked drains, non-secure windows or doors and loss of electricity. This is commonly known as filing a compensation claim for despair against a housing association landlord. Whenever you report your repair, please give us as much information as you can, so we can diagnose the required work as quickly as possible. Referrals for assessments are received into the service from Adult Social Care Direct, Community Based Services staff at Gateshead Council and through Healthcare .
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