This can be broken down into two parts. If youre using a BT Smart Hub, BT Smart Hub 2 or Ultrafast Smart Hub the flashing purple light means that the Hub is working but you dont have any internet access. The Hub is attempting to connect to a device via WPS. Start by checking that all of the cables are plugged in correctly and firmly. When you see this, youre not connected to broadband. Find out what the Hub lights mean. It usually comes on when you turn on your hub, and it means nothing is wrong. In this article were going to explore what flashing or solid orange light means on different versions of the BT Hubs and what action you should take next. An orange wireless light typically means youve inadvertently switched off wireless security. This site uses Akismet to reduce spam. There are a few light colors on this modern/router combo device. Thismay be because your broadband connection isn't set up yet, or because there's an issuewithyour broadband. AirPlay Not Working on LG TV: How to fix Jamie has been blogging about tech, making money online and entrepreneurship for the past 12 years. It has five antennae and uses four Giga ethernet connections. Click the button on your device to connect without entering a pass key. We supply machines that range from low cost, hand operated, single station devices, up to . Your Hub is not connected to the internet. If you cannot get online, try turning your device off and on. Open a web browser and follow the on-screen help wizard to get connected. When you see flashing orange on the front of the Smart Hub, the device is connecting to broadband. Eventually, you will see a solid blue light once your BT Hub is ready. Barry has scribbled about tech for almost 20 years for The Sunday Times, PC Pro, WebUser, Which? There's a problem. Learn about your Hub Getting started Learn about wireless in your home Fix problems with your Hub Advanced features When the red light begins flashing, theres something wrong with the broadband line. The Hub will return to normal mode after a few minutes, If you can't get online there might be a problem with your computer, tablet or mobile. Broadband light is blue, but I can't connect to the internet. If not, go back and repeat steps 1 and 2. Upon turning it back on the light turned green before flicking to a purple flash which I had never previously seen. Trying to work out your BT hub orange light from your BT hub green light? Whilst its quite similar to other hubs, it can be a little confusing if youve switched over from another router brand like Virgin. When you first plug in your Hub, please wait for it to sync - this usually takes about four minutes. On older models, a duller blue light is an indication that your hub is in energy saving mode. If the status light is flashing orange, the device is attempting to connect to the Internet. When you first plug in your hub, it'll take about four minutes to synchronise. For example, if youre on GFAST connection, you might struggle to find a compatible modem. The light should turn blue when it's ready. If you're not set to power mode, there's a problem with your internet. Type 192.168.1.254 into the address bar. Just connect the Smart Hub directly to the phone socket and that should make your flashing purple light problem go away. Use the paperclip to press the recessed button on the back and hold it for a few seconds. If it's red after this use the Contact us link at the bottom of the page. The video below shows you how to set up your BT Smart Hub. All in all, its quite easy to know what to do when you see each of the flashing lights on your BT Home Hub once you know what they mean, that is. Dial 17070 and select option 2, there should be no noise between the announcements. The orange light is the most common question that people have over their home hub. Youre connected to the internet and can now browse normally. However, if your WiFi light is blinking red, it's possible that the WiFi is out of range or there is no WiFi signal. The Big Tech Question delivers straight answers to the biggest questions in tech. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); Spacehop.com is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to Amazon.com. The Hub will return to normal mode after a few minutes. The next generation of wifi technology is also built-in, and users have the added convenience of being able to turn the lights on or off with just a few clicks. And if you're using a filter, check that's plugged incorrectly too. The BT Smart Hub is equipped with more antennae than the average router, allowing for a stronger connection. Using a paper clip or similar press the button and hold for 20 seconds. All iterations of the BT Hub are screenless devices. Hit the Restart button and let it go when the Power light turns orange. Open a web browser and follow the instructions to get your device connected. If the light doesnt turn solid blue after two minutes, you can connect a device to the Smart Hub using Wi-Fi or ethernet cable. The flashing orange light in this instance represents WPS automatic connection mode. Theres a problem with your broadband line. Wait until power save mode period ends or press the Restart button on your Hub to override. Once the BT Hub has rebooted wait a few minutes for a solid blue light to appear. The light should turn blue when its ready. Checking your internet connected device should be your first step if the hub appears to be functioning properly. As others have noted, it's very bright! Wait for at least 20 seconds until its ready, If you cannot get online, try turning it off and on again, Make sure the power switch button is on and your device is plugged in correctly, Try turning it off and on. Your Hub will restart and the Power light will glow steady blue. How to restart or reset your Hub What the Smart Hub 2 lights mean Contact us What the Smart Hub 2 lights mean When you first plug in your hub, it'll take about four minutes to synchronise. The lights on the BT Hub tell you what's going on with different functions and whether there are any problems. This generally means that the broadband cable to your hub hasnt been inserted properly if it is inserted, this could indicate a problem with the cable itself. Disconnect the BT Hub from the power source. He's an avid reader, and he enjoys spending time outdoors. The lights on a BT Hub are unlike those of most other routers, so we have created this guide to help you to figure out what they all mean. There are just two reasons why your BT Hub wont have any lights on it. Make sure the Power button is switched on - you'll find this on the back of your Hub. Restart your device, and if the light is still red, contact us. If the light doesnt turn blue, use a paper-clip to press the Hubs Factory Reset button. If the light is solid orange, the Smart Hub is attempting to connect. Get more information on BT Power Save mode. The difference between orange and red lights is subtle. The Hub is working but isn't connected to the internet. BT Automation designs and manufactures custom automation and assembly equipment for manufacturing companies. Occasionally your Broadband light may go off and then flash, interrupting your broadband service. This usually indicates that the broadband cable connecting your hub to the internet isnt inserted fully if its in, there may be a problem with the cable itself. Check the power supply and that your Hub is turned on. Check all the cables are plugged in correctly. The BT Home Hub 4 has four antennae and is capable of dual-band Wi-Fi. The light appears on a silver bar towards the bottom of the devices front facade. A good place to check if there is a widespread problem is to visitDowndetector, this is a popular website to check if websites, internet services providers, and apps are down. Your Hub is connecting to broadband. One thing that you will notice about the BT Hub is that its lights are a variety of different colours, which might be a change for you if youve previously just had a red/green router at home. Reset your Hubs password by using a paper clip to press the recessed reset button on the back of your Hub for a few seconds. The best course of action here is to do a manual reset by pressing the power button. But for the most part, the colours have remained the same throughout. In this video I'll show you how you can change or turn off the Hub light on the BT home Hub 6. There are also four ethernet ports and a USB slot. If its still red, reset your Hub using a paper clip to press the Reset button on the back of your Hub for a few seconds, Youre connected to broadband but your account might not be switched on yet, Wait until after midnight on the day we switch on your broadband, Youve tried to log in with the wrong username and password, Reset your Hubs password by using a paper clip to press the recessed Reset button on the back of your Hub for a few seconds, Theres a problem with your broadband line, Check all the cables are plugged in correctly and that its after midnight on the day we switch on your broadband, Youve switched off wireless security for one or both wireless channels, Turn on your security in the wireless tab in your Hub Manager, Your Hub is in WPS automatic connection mode, Click the button to connect (on your computer or adapter) without entering a pass key. The below instructions are for the BT Home Hub 4 which is the one I have. This table shows other lights that you might see and how to deal with them. The lights will appear in this order: The orange LEDs could mean a few different things depending on the BT Hub model you have and the lights appearance. Screen Resolution Guide 720p vs 1080p vs 1440p vs 4K vs 8K, A Guide To The Different Types of Monitor Ports, fixing the orange flashing light on the BT Home Hub, guide to troubleshoot a Flashing purple light, Protect Your Home Network With Web Content Filtering, Add a RADIUS Server to Your SMBs Network, Convert Wireless Routers into Access Points, Double Trouble: How to Deal with Double NAT on Your Network. Your Hub is working but the broadband cable is not connected. However, if from a flashing orange light you then get a solid orange light, then theres a problem here. A microfilter (or ADSL filter) allows broadband to work at the same time as your phone service. Go through the same steps as before to see if you can diagnose and fix the problem on your own. If you can't get online, it might be your device. Open a new web browser window and follow the on-screen help wizard to get connected. The purple light shows you are using 4G instead of broadband. It can also reboot automatically when problems arise, reduce signal interference, and more. The BT Smart Hub 2 has 7 antennae and DECT capabilities, making it a moderate improvement on the original. Wait a few minutes for the Hub lights to settle. Dont forget to check your microfilter if you have one. The newest models have different lighting than older ones; however, the interpretation of the colours usually stays consistent between models. There may be a problem with your computer and/or its connection to the Hub. You will need to use a web browser on your computer and type in the address: 192.168.1.254If this address does not work for you, you can find yours on the back of the router itself, along with the admin password which you may also need. Video Was Edited Using Cyberlink PowerDirector: https://rover.ebay.com/rover/1/710-53481-19255-0/1?ff3=4\u0026toolid=11800\u0026pub=5575089112\u0026campid=5338607652\u0026mpre=https%3A%2F%2Fwww.ebay.co.uk%2Fsch%2Fi.html%3F_odkw%3DTranscend%2BDrivepro%2B200%26_osacat%3D0%26_from%3DR40%26_trksid%3Dp2045573.m570.l1313.TR4.TRC2.A0.H0.X.TRS0%26_nkw%3DCyberlink%2BPower%2BDirector%26_sacat%3D0 PC Screen Was Recorded Using Cyberlink Screen Recorder: https://rover.ebay.com/rover/1/710-53481-19255-0/1?ff3=4\u0026toolid=11800\u0026pub=5575089112\u0026campid=5338607652\u0026mpre=https%3A%2F%2Fwww.ebay.co.uk%2Fsch%2Fi.html%3F_odkw%3DDash%2BCam%26_osacat%3D0%26_from%3DR40%26_trksid%3Dm570.l1313%26_nkw%3DCyberlink%2BScreen%2BRecorder%26_sacat%3D0 How to access Virgin Media router settings? Hey, I'm Jon. Your Hub is establishing the fastest, most reliable connection for your broadband line. If youre still having problems, the next step is to check all of your cables and connections. Learn More. Once again, you can use the power button to do a manual reset. Enter your email address to subscribe to this blog and receive notifications of new posts by email. Trying to work out your BT hub orange light from your BT hub green light? The lights on a BT Hub are a little different to the majority of different routers out there, so youll need to look through a colour coded guide to know whats what. You will need to use a web browser on your computer and type in the address: 192.168.1.254 Show. If this doesn't fix it contact the technical helpdesk. Jamie has been an avid gamer since the release of the Amiga 500 back in the early 1990s. The team at Blue Cine Tech is here to make it easier for you to get the most out of your home entertainment.
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