Started August 27, 2021, By Cruise Cancellation Policies Due to COVID-19 [Detailed Guide] If you need to cancel for any reason not listed in the plan, under the Any Reason Cancellation Enhancement feature, youll receive 75% of the cancellation fee amount in the form of future cruise credits under our Standard plan and 100% under the Platinum plan. Once that FCC appears, I will share the amount and the expiration date. One day after Princess made their decision, but it was pretty clear down here that this decision was coming. For those that paid with prior FCCs, how was the new FCC plus CC total calculated? Thanks for your update - we just made the decision to cancel Majestic Feb 19. We booked Majestic April 2 and cabins were scarce on that booking. Princess Cruises Refund Policies - cruisecritic.com.au It would be nice if they moved it into 2023 since we always cruise in Feb or Mar so having it expire in Dec does us no good. Has anyone even heard any rumors as to whether Princess may extend the Dec 31, 2022 deadline for using FCC's? This benefit is provided by Princess Cruises and/or Princess Tours. Nothing for the Royal. We were booked on the Majestic, 4/4/23, 28 day, Sidney to LA voyage. That's where Cruise with Confidence comes in. We canceled our Feb 3 Grand Princess cruise out of LA last Monday, which was 31 days out.. We had the option of using our Platinum PVP insurance and getting the final payment money returned to our credit card, but we would lose the cost of the insurance. They could have waited longer than we could, but also decided to cancel, as they originally thought they must cancel at 30 days and wanted to be sure. Started August 27, 2021, By Princess cruise Feb 2022 - Cancel for any reason with Princess If your cruise isnt for a few months yet and conditions re Omicron will hopefully improve, it is possible that the original rules/reasons will come back into play for the date you must cancel by for PVP and CwC. Princess Casino Booking Cancellation - Cruise Critic Community Disappointed with Princess - Princess Cruises - Cruise Critic Community In the event any guest believes any cancellation fees have been applied in error, they should contact us. Princess Cruises: Cruise with Confidence - Sail with More Flexibility After final payment, cancellation fees apply; the closer you are to the sailing date, the higher the fees and the less money you'll get back. Assistance is there for you, 24 hours a day, 7 days a week, anywhere in the world. Q: Does PVP cover my medical expenses if I get COVID-19 during my cruise?A: Yes, PVP provides reimbursement for eligible medical expenses for any illness, including COVID-19. We want to make your vacation the best it can be. We're travelling with Princess and I'm disappointed. Contact your Sales Agent or our Customer Service department online, via email, or by phone at 1-800-427-8473 and ask about potential opportunities for flexible cancellation policies, rebooking opportunities and other options. The first option will be a 100% Future Cruise Credit that must be used on a cruise that departs by December 31, 2024. Remember I cannot confirm the date I was told (above) of December 2023; I only have my TA's word for that. Even better, you can also apply any such credit toward many other charges on your booking, including*: Because FCC is like store credit, it can be subject to cancel fees like any other type of payment. Learn about the types of cruise credits and how to use them. . ALL RIGHTS RESERVED. Enjoy up to 35% off Cruise Fares + 7 Princess Perks Princess Perks include up to $150 onboard spending per person (all four guests in a stateroom), Drink Package, MedallionNet Wi-Fi, Premium Dessert Package, Fitness Package (2 classes), Medallion Wearable shipping, Crew Appreciation + $100 Deposits. Princess . When you check out, well automatically apply your credit to the payment due unless you uncheck the "onboard credit applied" box on the "Reservation Summary" screen. When you see the Future cruise credits posted, click on details and it shows the sail by date. https://www.princess.com/plan/cruise-with-confidence/cruise-health/. You may have coverage from other sources that provides you with similar benefits but may be subject to different restrictions depending upon your other coverages. But stranger things have happened: The time I canceled a prior Dec 2021 Princess cruise PRIOR to final payment (around last September 2021) I was refunded everything, including the insurance, but excluding the non-refundable deposit. With the complexities of international air travel and border closures, it is with a heavy heart that we have to continue to cancel select cruises. It does mean that the cruise line has canceled a total of 11 voyages for the Diamond Princess cruise ship out of San Diego, California, from September 1, 2022 through November 13, 2022. Guests that reserved their cruise before August 8, 2022 will have the following COVID-19 Assistance at no extra charge. COVID-19 Guest Protocols, FAQs + More at Carnival Cruise Probably just a simply error on the TA's side, but not matter.except for the dollar amount, I am curious what that represents. Princess Cruises, Holland America Still Heading to Alaska Despite We had decided to cancel now either way. Baggage Delay: Up to $500 if your luggage is delayed during travel. Started June 21, 2021, By I thought I read somewhere it was only until April 2022 to book something. I hope my TA is correct and I will see a FCC for the insurance and the deposit for my canceled Feb 2022 cruise; even sweeter if the expiration for the FCC is December 2023. Princess Cruises' new standard deposits for cruises booked on or after May 1, 2021 will be: Cruises five days or less: $100 per person, $200 for suites. With the extension of our Book with Confidence program, were giving cruisers the confidence to book a summer vacation now, knowing they have flexibility in case they need to alter their plans.. Our Panama trip on the Ruby just died and the replacement is on the Emerald which does not show many suites available. Powered by Invision Community. Sorry it I used the wrong terminology for Princess when I said CwC instead of Book with Confidence. All Rights Reserved. Princess Cruises tells CBS 8 11 sailings departing from San Diego are cancelled from September 1st through November 13th. Carnival Cruise Line is providing an option for passengers with cruises scheduled to sail this month to cancel. If I have used my Princess Cruises Gift Card to pay for my cruise and opted for a refund, how can I receive it? Cruise with Confidence is 30+ days prior to sailing, and needs someone to be Covid Positive within 30 Days? Posted February 1 . Will be interested to see if they extend my FCC that is paid on the Royal they just canceled. I am confused: We are booked om magestic princess jan 29th australia/New Zealand. Due to the ship being redeployed to the U.S.. Im not even hopeful of that. Princess Cruises Cancels Sailings Due to Labor Challenges (Photo by Ashley Kosciolek/The Points Guy) For those who made bookings by April 29, 2022, for sailings departing before December 31, 2022, Azamara is allowing passengers to cancel as little as 48 hours ahead of their sailings. Vaccinated cruises are available to those who have received their final dose of an approved COVID-19 vaccine at least 14 days prior to the sailing day (not counting embarkation day) and have proof of vaccination. 2Available in the United States, Canada, United Kingdom, Australia & New Zealand. To apply more or if you prefer not to use your FCC, please call our Contact Center. Its another cancellation day for select guests booked with Princess Cruises as the cruise line has canceled sailings for Regal Princess in the Baltic and Royal Princess in Asia. Life happens, however, and it's good to be prepared for when the unexpected happens. While they can be used to pay for Flexible air add-ons, FCCs cannot be used within our EZAir (not available in UK) or Plane Sailing (UK only) payment tools and therefore cannot cover the cost of restricted air even if booked in advance. Because the only concern you should have on vacation is how to get the most from your time away. Received Princess notification of my cruise they cancelled. Because the only concern you should have on vacation is how to get the most from your time away. There is a replacement cruise for Nov 2023 so apparently the Diamond is still going to be in service. Princess Cruises and Holland American Line cruises are still heading to Alaska with land excursions following the cancellation of cruises. Thats why we offer Princess Vacation Protection (PVP), which provides a cancellation fee waiver1 plus travel insurance benefits2 and 24-hour worldwide CareFree Travel Assistance3. 03. WA residents only, Trip Cancellation benefits are underwritten by Nationwide Mutual Insurance Company and Affiliated Companies, Columbus, Ohio (NAIC #23787). Her work has appeared on Cruise Critic, USA Today, the Associated Press, NBC News, the Miami Herald and Huffington Post. At the same time, we elected to use our credit card to pay a deposit on a December 2022 cruise, because the FCC wasnt in our account yet and there were just a few cabins remaining on that cruise and we wanted to snag two with our friends. Princess cruise Feb 2022 - Cancel for any reason with Princess Call us at 800-338-4962 or inquire about a vacation here. While I was writing my post above, I checked the list of cancelled sailings and noticed Majestic was still coming here and some of the cancelled cruises had Majestic cruises as the replacement. Sail through your vacation with less to worry about. CC Help Jenn Once on board, you can use Onboard Credit on shore excursions, specialty dining, spa treatments, beverage packages and more. More Mexican Riviera / Coastal CA cruises? So you have read that some people other than me have gotten an FCC with a deadline in 2023? 24/7 Worldwide Travel Assistance Services3(Non-insurance services provided by LiveTravel). A: Like with any illness diagnosed and treated by a medical professional, if you test positive for COVID-19 after purchasing the plan, you will be eligible to receive a refund to your original form of payment. If you have any questions about your current coverage, call your insurer, insurance agent or broker. They are not available to be used to the offset the cost of any other booking component and cannot be used for satisfying the deposit. After final payment, cancellation fees apply; the closer you are to the sailing date, the higher the fees and the less money you'll get back. Princess Cruises: Payments and Refunds - Vacations To Go 1. More Cancellations: Due to a full ship charter on Regal Princess on July 30, 2022, we will be cancelling the following cruises: The Best of the Mediterranean 21-day cruise departing July 16, 2022 Mediterranean with Greece Isles, France & Turkey 14-day cruise departing July 23, 2022 The Best of the Mediterranean 21-day cruise departing July 23, 2022 Mediterranean with Greece . Another poster said they had paid for second cruise and Princess refunded to credit card when FCC was eventually applied. Princess Vacation Protection is not in effect until the plan cost has been paid to Princess in addition to any required cruise deposits or payments. Since then, she has written thousands of expert cruise tip features; ship, port and shore excursion reviews; and industry news articles. Cruising during COVID-19: Cancellation, refund policies vary - Yahoo! The cruise line has also recently changed its protocols in Alaska. Princess New Cancellations as of March 14th 2022 By LACruiser88, March 14 in Princess Cruises Share Followers 6 1 2 Next Page 1 of 2 LACruiser88 Rare 2k October 4, 2012 Woodland Hills, Ca. PDF CG- PRINCESS CRUISES Terms & Conditions May 2022 The program allows guests the flexibility to change their vacation plans up to 30 days prior to the day of departure, receiving cancellation fees as a future cruise credit to then book another voyage when the time is right. Australia cruises go on sale March 23, 2022. I am one of those leaving here to cruise. #1. Princess and Holland America extend flexible policies I was at the 50% cancellation fee date, so that means half of my refund would be in FCC's and the other half back on my credit card. Additionally, all remaining sailings in . Does anyone understand why Majestic and Royalto Australia/NZ was cancelled but Crown was not? FCCs issued by Princess Cruises may only be used on a Princess Cruise booking. FCCs may be applied as a form of payment towards your balance due and therefore, in accordance with our passenger contract, FCCs are subject to cancellation fees. Princess Cruises had a mask mandate in place for cruises of 10 days or longer, but this has now been extended to include all cruises of any length. Was told the insurance is part of the cancellation fees which will be turned into Future Cruise Credits. It helps to understand the differences between these, as you get them for different reasons and they can be used for different items. Princess Vacation Protection also provides coverage in case your medical condition requires emergency evacuation to an appropriate medical facility. Note that Princess Vacation Protection is not available to residents of the state of New York, Quebec, Puerto Rico, or Mexico. Cruise Line Cancellation Policies: A Closer Look Princess Cruises may at times release special promotional fares that attract differing terms and conditions from those outlined within and reflected in the Princess Cruises brochures and website. That's what I'm picturing: Majestic and Royal biding their time on the West Coast We are on the Ruby Panama canal as well as the next cruise to Hawaii. Q:If I have a heart condition and am on continuing medication, am I protected if my heart condition flares up during my vacation?A: Yes! The Future Cruise Deposit is a reduced, fully refundable deposit of $100 per person that secures a booking until final payment and gives you up to $150 Onboard Credit! I suspect that cruise went wonderful for most passengers. Here's how to cancel or postpone a cruise due to COVID-19 - The Points Guy With the complexities of international air travel and border closures, it is with a heavy heart that we have to continue to cancel select cruises. You must book and cruise by that date. Read Also: Major Cruise Line Ready to Resume Cruise Operations in Australia. 2 Travel Insurance Benefits are underwritten by Nationwide Mutual Insurance Company and Affiliated Companies, Columbus, Ohio (NAIC #23787). Guests understand that they have no right to obtain a bonus FCC in any situation and such bonus FCCs are good-will gestures only and have no cash value and cannot be returned or refunded. Did you get the refund on ins? Carnival Cruise Line will be expanding its European cruise offerings in 2024, as it has opened reservations for 17 voyages aboard Carnival Legend. Princess Cruises: Princess Vacation Protection - Enjoy Even More Peace Princess Cruises has extended its Book with Confidence policy to summer 2022 sailings, including all cruises departing through September 30, 2022, for all bookings made by March 2, 2022. I was told by my TA that that amount would be issued within a few months as a. 'Cruise With Confidence' I picked it up from previous poster . We make sure cruisers are fully prepared for their cruise vacation with tips on ships and ports. Passengers are advised to purchase travel insurance for all legs of their trip, including hotels and airfare in addition to merely their cruise. A Princess spokesperson said the changes were made due to "labor challenges." Cancel up to 30 days before you sail, and get your cancellation fees back as a Future Cruise Credit Applies to all voyages departing through September 30, 2022 To use the FCCs created as part of this program, book your cruise within a year from the date you received your credit, and sail by September 30, 2023. FCCs must be used before their stated expiration (book by and sail by) date. The cancellations for the two vessels come during a busy time for Princess Cruises, which is still gradually bringing its fleet fully back to service. Copyright Cruise Blog Media LLC 2023. This was a replacement cruise for a cruise that I can't even remember anymore! We got a credit which has to be used by the end of the year. They will receive 100% of the cruise fare paid in the form of FCC. Got it thanks, we did decide to cancel and rebook using CwC. Princess Cruises' Book with Confidence Policy NEW [Temporary] Policy: Cancel up to 30 days before you sail, and get your cancellation fees back as a Future Cruise Credit (FCC). I like to be prepared.. Deals. Future Cruise Deposits cannot be added to a booking after the booking has been paid in full and may not be combinable with other promotional offers. Princess Cruises details multiple cancellations for the Regal Princes in Europe and Royal Princess in Asia. Guess we will have to rethink this b2b. As I understand from the folks down under who post in the Australia/NZ form here on CC, nothing is going to be decided as far as cruises until after their elections which are several months away. Guests on northbound and southbound Alaska voyages between Whittier and Vancouver have to wear a face mask at all times when indoors. (Onboard credit is only applicable to guest 1 or 2 on a booking and is not applicable to upper berth guests). We're offering you booking flexibility, options to protect your trip and an idea of what your cruise experience will be like. Hopefully folks will continue to update this thread with how and when they canceled, what was refunded, and what went to their credit card and what went toward a FCC with an expiration date. LACruiser88, March 14, 2022 in Princess Cruises. Princess Cruises Cancels More Sailings in California, Mexico - Travel For sailings departing on or after November 1, 2021, Princess Cruises' Cruise With Confidence program no longer applies, and refunds will be given according to the above schedule. All I want is for it to be moved 5 days until 1/5/23. Millions of travelers rely on Cruise Hive in the United States, Europe, Australia, and around the world. In the event an FCD had reached its expiration date since being applied,please contact our Customer Relations team to have the OBC reinstated. Future Cruise Deposits are fully refundable prior to final payment but after final payment are subject to cancellation fees in accordance with our published cancellation terms. My cancellation notice shows for each of us 1/2 of the cruise fare and the cost of insurance as cancel fees, now I need to stay on top of it and make sure these fees do indeed turn into FCC. 75% of full fare. Princess Cruises, Holland America extend cancellation amid coronavirus July 8, 2013. Prepaid excursions canceled onboard before the cutoff date will be refunded as onboard credit to the main person on the booking, regardless of who actually paid for the excursion. This plan provides insurance coverage that applies only during the covered trip. Also, we feel lucky to have had our FCC back in our account after 5 days, but neither of our other friends who canceled the same day have seen theirs yet. Onboard Credit not applicable to the World Cruise and World Cruise Segment Voyages or non-world cruises 45+ days in length. These are two separate situations. For the latest Princess COVID-19 health protocols, please visit https://www.princess.com/plan/cruise-with-confidence/cruise-health/. The updated Cruise with Confidence policy has been implemented in order for Princess to offer its guests "more . Draw your signature, type it, upload its image, or use your mobile device as a signature pad. Open Mon-Fri 7am to 10pm, Sat-Sun 8am to 8pm, U.S. Central Time . "Over the past year we have operated hundreds of cruises thanks to the . Senior Editor, News and Features. Holland America On top of the Alaska, Europe and Canada/New England cruise cancellations, the line's Amsterdam. This program also covers guests during their cruise, including lost or damaged luggage protection, emergency excess medical expenses and emergency evacuation, and trip interruption coverage which provides pro-rated refund if illness interrupts the cruise and extra costs associated with trip delays or interruptions. Alternatively, guests can choose to receive $100 of onboard credit along with accepting a 100% future cruise credit that can be used to book another Princess cruise that departs by December 31, 2023. SANTA CLARITA, Calif.,(January 17, 2022)Its never too early to start planning for much-anticipated summer vacations, and Princess Cruises is giving guests an added level of comfort when they book a cruise with the extension of the Book with Confidence program, and extended health and safety protocols. Any other pre-packages not purchased with the cruise fare will automatically be refunded. Free expert cruise tips and news from Cruise Hive! Princess Cruises said, In light of the ongoing war in Ukraine, we have made the difficult decision to cancel Regal Princess 2023 Baltic Program out of Copenhagen.. We are hoping they will let us move it 5 days to 1/5/23, but no joy yet. Princess Cruises officials announced earlier this week it had canceled nearly a dozen voyages to and from San Diego. If yours is one of them, youll see this in the Circle Savings section of your My Princess account. Cruise Cancellation Policies Due To CDC | Princess Cruises - YouTube In total, 18 itineraries are canceled, including those that can be combined into longer sailings. Please check with your Vacations To Go cruise counselor for cancellation and refund policies for Princess cruises. There is also the option for a full refund which must be requested using an online form by September 8, 2022. UPDATES INCLUDE HOW TO CONTACT PRINCESS CRUISE LINE TODAY, JANUARY 2, 2022 AND AFTER AND ALSO WHEN ENROUTE TO A CRUISE AND NEEDING HELP. Thanks for the info about calling the Cost Center if rebooking before the FCC has been refunded. Then I get an email that my Royal Princess Sydney to Hong Kong is canceled for the 2nd time. Refunds and FCCs are typically processed within 30 days of receiving the request or 30 days after the deadline for making requests, whichever comes earlier. It was already cancelled twice and now 3 times. Ours included a balcony and VIP amenities and an Ultimate VIP cruise in fall 2021 or Spring 2022. Subject to minimum premiums of $39 (Standard) or $59 (Platinum). Q: If my pet becomes ill and I have to cancel my trip as a result, will Princess Vacation Protection reimburse me?A: Although you would not qualify for cash reimbursement, as an added feature for purchasing Princess Vacation Protection, Princess will provide a credit toward a future cruise equal to 75% of the cancellation fees imposed (100% if Platinum Vacation Protection is purchased) if you choose to cancel for an ineligible reason. Travelers who haven't yet made their final payments are eligible to receive full refunds to their original form of payment. Princess Cruises offers two levels of PVP Standard & Platinum. Princess cruisetours are also undergoing some changes, with the cruise line implementing a new pre-tour testing requirement, which is in addition to the pre-cruise test for that vacation segment.