I had straight talk for years. Other terms and conditions apply. Still no service. Yesterday one of our phones just stopped working (wouldn't turn on). To use this option, simply visit the Straight Talk official website. When you purchase, activate, or use a Straight Talk product or Straight Talk Wireless services, you agree to comply with the latest Terms and Conditions of Service, which are subject to change from time to time without notice. Hiding negative complaints is only a Band-Aid. We DO NOT remove reports. WebHow to Contact Straight Talk Customer Service Using DoNotPay! When I called customer service to get a replacement they told me Im crap out of luck and continued to belittle me and verbally attack me as if it was my fault they sent me a broken inoperable device. I am now in the process of changing carriers because of how horrible they are and continue to be. Questions about data usage and calls made, Recommendations regarding appropriate calling and data plans. I've had problems with customers service every time I've had a issue with my service. Abundance Media Group AMG Abundance Media Group is a fraud and corrupt agency. Calls must originate from the US, or Puerto Rico. WebSupport - Straight Talk Home / Support Chat With Support Our friendly customer service agents are ready to assist you Manage Account View your order history, see updates on current orders, and even manage return and warranties all from one convenient location Warranty & Returns The $10 Global Calling Card must be combined with another Straight Talk Service Plan. We will get back to you in a few minutes. WebContact Us Now. After spending over 2 hours on hold they disconnect me. Finally switching. They are crooks and will not help! Will I be able to use my existing handset when I move to Straight Talk? Customers can choose a month-to-month option or save money by opting for a three-, six-, or 12-month data plan. Straight Talk does not have any long-term contracts and affordable plans, but some consumers report slow data speeds. The phone is not within the Straight Talk Service Area Map . Very frustrating since Im having to borrow someones phone. By account information, we mean phone numbers, account numbers, login details, and more. WebGet rewarded with Free Service at Straight Talk Rewards. The data is non existent no matter if it is the beginning or end of your service date. Please refer to the latest Terms and Conditions of Service at StraightTalk.com. Never called . I can call my son in Maui. Straight Talk is a no-contract phone plan that shares networks with four major cellphone service providers. Where do I start! Whether you blame the refs, the coaches or the players, no matter how you cut it the Cleveland Browns lost 45-42 to the Oakland Raiders in overtime this past Sunday. And you can click here if you want to compare all the contact information we've gathered for Straight Talk. How Do I Register My New Straight Talk Phone? Concerns about data usage are often reported by users. Straight Talk is a carrier formed by the combination of Tracfone and Walmart. How Do I Purchase a Plan with Straight Talk? Their website claimed my transaction didn't go through even though my credit card was charged. I factory reset the phone as well. HOURS OF OPERATION 7 days a week, 365 days a year. my number ,i have no signal, i had the same thing with the major storm of a few weeks ago. Copyright 1997-2023 Ripoff Report. People do change cards. The last lady said they are having trouble with phones activating/reactivating (shouldn't even have to be reactivated bc I bought the minutes before my service ran out.) Press # three times. Hopefully, that will prove to be a better choice as I run a store and absolutely have to have reliable service. Navigate to the Support tab and click on Contact Us. Customer service gives no true resolution to the issue. Straight Talk is committed to providing our customers the best customer service. Their website claimed my transaction didn't go through even though my credit card was charged. and maybe a couple more hours before they can get it fixed. In short, the two companies are not related. This is a garbage company and should not be able to do business. Straight Talk wireless offers customer service by a physical mailing address and toll-free phone support. Be the first one to find this review helpful. Asked for a supervisor and was told they don't transfer calls. I bought a sim and plan from them at Walmart for $35. Chat with Support Call Directly Need guided support? Your Privacy Choices. Access the Wifi Optimizer to help reduce data usage. WebStraight Talk Wireless - 611611 Help Welcome to 611611, the text helpline. Now they won't let me return the data plan and accused me of not checking if my area was covered before buying. Do not work with this company it's a scam. RATES EXCLUDE INTERNET SERVICE. Straight talk Y'ALL NEED TO BE TRUTHFUL TO YOUR CUSTOMERS. Straight Talk is also branded as Tracfone and offers prepaid phone service. You have signed up to receive notifications to let you know when Straight Talk Home Internet Service is available at your address. If you need more data, you can purchase a 2 GB data add-on option for $10. I will be looking for another pre pay service with hopefully much better customer service! Have an issue or a question search the site, Need help? I always get great service and customer service is great. Find more than 137,785 complaints| Ripoff Report West Palm Beach Florida, Tuffy Tire & Auto Service Center Mavis Tire & Brake Charged Nearly $700 for Non-Fix Bay City Michigan, Lighting New York lighting by Jared Sent damaged product wont refund after I sent back damaged product website description is fake, Tara U THEY SCAM THOUSANDS OF PEOPLE WITH THEIR FLOWER ORDERS. Your balance information will be displayed on the screen. INSTALL NOW>> Forget about data limits! With Android 4.0 and later versions, you can set a mobile data limit reminder. After connecting with a customer service rep from Straight Talk, youll be required to provide information about your account. When using this App, standard data rates may apply. No international roaming allowed. Calling customer support is useless. Consumers educating consumers., Complaints Reviews Scams Lawsuits Frauds Reported.. All of a sudden my phone stuck in sos mode. When I FINALLY got a hold to someone they had the nerve to tell me that they cannot refund me my money. But you have exceeded the number of items allowed per order. Great help!!! Having spent 3 hours on calls with them no one could seem to know the reason and then when you're obviously frustrated with the service and answers that they give because they make no sense they have to audacity to tell you not to be upset. I can't say I've ever had to deal with a service rep but that's a perk ain't it? These include: Issues involving devices that must be repaired or replaced will have to be resolved either at a Walmart store or by mailing a device to Straight Talk's repair services. We will definitely take your comments very seriously and want to know more about your bad experiences, so we can focus on them and come to a solution. You will also receive a text message with the details. |
Have an idea for Straight Talk? Copyright 2007 - 2023, ContactHelp.com. I use the app to refill my monthly service and it always goes off without a hitch! Step 2: Reach out to Straight Talk customer service, Step: Return the phone and accessories sent to you. Be sure to call the store ahead of time to find out when Straight Talk specialists will be on duty. PHONE NUMBER 1-310-707-0000 or 1-866-701-5577 SUPPORT Get help with activation, set up, APN settings, and more by contacting our customer support team. I have purchased my plans by the year for long time as well. I would leave 0 stars if I could. At 2G Speeds, the functionality of some data applications, such as streaming audio or video may be affected. There are no contracts and no hidden fees. You can purchase the latest phones or keep your own to take advantage of the companys clear and consistent nationwide coverage. After multiple phone calls I ended up talking to someone at SmartPay who confirmed my transaction went through and provided me with an order number. The next best way to talk to their customer support team , according to other Straight Talk customers, is by calling their 877-430-2355 phone number for their Member Services department. Manage your wireless service from anywhere at any time with the Straight Talk My Account App. He just did want to do it. Have question about your phone or service? What a complete waste of time. I do not know if they changed their website or not. Do not work with this company. Its slower data speeds may not work for people who use their phones for streaming. BACKGROUND APPS: Turn off apps running in the background. Visit Walmart: Walmart sells Straight Talk phones and plans in its stores. Press 1, then 5, then press # three times. Unfortunately, not everyone can resolve issues by talking with Straight Talk's customer service representatives over the phone. It's not always clear what is the best way to talk to Straight Talk representatives, so we started compiling this information built from suggestions from the customer community. I am going to be switching to AT&T prepaid. Besides calling, the next favorite option for customers looking for help is via Live Chat for Customer Service. This is one of the worst experiences I've ever had with any company. Wi-Fi: Use a secure Wi-Fi connection to stream music, video, and other data heavy content. It may also be a good "last-ditch" effort before escalating your complaint to a consumer protection agency. I will never use Straight Talk again. I bout a iPhone 14 pro through them over a month ago, had issues setting it up and that was a nightmare but it finally worked. Reduce the use of the "Live Wallpapers" (These use processing power and memory). Manage your wireless service from anywhere at any time with the Straight Talk My Account App. He'd sobered up four years back after several rounds of nearly fatal encounters with various substances. There are 1000's of complaints on Better Business Bureau, Reddit, and many other forums. You will need to enter a Service Card PIN or buy a Service Plan to reactivate your phone. If you value service, speed of service and having a company be able to handle the speed that tech updates they are NOT for you. PLEASE if you want good service or a good phone plan look ANYWHERE else. Tell us what your question is about so we can direct you to the best team to help you. While this is a slow method of achieving a resolution, it is an option for those who prefer to communicate this way. We use dedicated people and clever technology to safeguard our platform. When will my cancellation request be approved? Or who knows as it was not freely shared. Been a customer for almost 8 years now and I recently bought a iPhone from straight talk. I absolutely hate Straight Talk! Text 611611 to check your balance, get refills and much more. GetHuman builds free tools and shares information amongst customers of companies like Straight Talk. The ABSOLUTE WORST decision I ever made was switching to Straight Talk!! WebAt Straight Talk, customer service is extremely important to us. I guess you get what you pay for with the cheap service!!! Dont waste you time or money. There are no credit checks, and you pick the plan and activate your account. I have now made five separate trips to Walmart in process of trying to set up a service plan for a phone I purchased on Monday. If you are Straight Talk/Total Wireless customer or have a service plan provided by SmartPay, please call here: 844-663-1309 or email [emailprotected] By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. What the heck are yall doing Straight Talk I am so pissed and discouraged with you. I've talked to 6 customer care agents was promised to get a call back twice that never happened. Many consumers have expressed frustration with Straight Talk's phone-based customer service. We've come across 5 numbers locally that we can't call. on 2/28 at 3:05PM NOTE: It can take between 15 ? Sorry they won't. Straight Talk is a registered trademark of TracFone Wireless, Inc., a Verizon company. WebUnlocked phones youre bringing to Straight Talk. All other trademarks, service marks, and trade names referenced in this site are the property of their respective owners. Depending on location, powered by 5G or 4G You have exceeded the amount of Smartpay items allowed in your cart. WebThe Straight Talk My Account App lets you manage most aspects of your wireless service right from your phone. It took them a ridiculous amount of time to process my order and when I finally received it, the phone was literally being held together by glue and a rubber band. TRACK USAGE: You may download a Data Usage app such as My Data Manager. Corporate Advocacy Program: How to repair your business reputation. Straight Talk: Call 1-877-430-2355. Before you can cancel your Straight Talk subscriptions, youll need to know your account information. Visit our Bring Your Own Phone website at http://www.straighttalkbyop.com to check if your phone is compatible with Straight Talk. Customer service is the worst, worst trained individuals on the planet. We recommend that a Gmail account be created, if they don?t have one already, in order to take full advantage of what Android offers. Once there, you can enter your mobile number to check your Service End Date. For assistance, please contact us at 1-877-430-2355. I went through their website to purchase a phone and new service where they offered me a phone lease through something called SmartPay. > Print Monthly Statement. Straight Talk Contact Info. The next step is to activate your device and redeem your plan. You can help! We also ensure all reviews are published without moderation. WebChat with one of our agents live. See detailed Straight Talk customer service rankings, employee comments and much more from our sister site. Original review: Feb. 1, 2023. You may also Activate your New Straight Talk phone by calling our Customer Care Center at 1-877-430-CELL (2355) from another phone. I ordered a Samsung Galaxy S10 from their website. If youre no longer interested in wireless service, there will be no reason to continue using Straight Talk. Straight Talk is ideal for people who want basic cell phone coverage, plan flexibility and an affordable price. You will need to enter either a Service Card PIN or a credit or debit card with the Visa/Master Card logo, in addition to your phone information and zip code. If you have attempted in good faith to discuss your concerns with Straight Talk customer service but are unhappy with the outcome of your conversation, don't give up. They kept telling me they couldn't send a port number because I didn't have a credit card on file as I bought my cards from Walmart. And yes, you also have the option to transfer the phone number to a different carrier. After multiple phone calls I ended up talking to someone at SmartPay who confirmed my transaction went through and provided me with an order number. Straight Talk users call the company's customer service department for a range of reasons, including: Straight Talk offers toll-free customer service numbers, though there are different numbers depending on the type of service or device a customer uses: Hotspot, home phone, cell phone and "bring-your-own device" plan users each have a different number to call. Lastly, its insane to me the concept needing my IMEI number to lock it to the sim. You can not ever speak to a Manager when you do they hand it back to the same rep who coulnt help you in the first place! TRYING TO WARRANTY ETOBICOKE ONTARIO, Becovic Management Housing discriminationBecovic management refuse to adhere to TENANT ADDENDUM non lease renewal explanation Chicago Illinois, Property / Condominium Managment - Real Estate, Real Estate Fraud, Real Estate Scam Artist. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it. After confirming that youre indeed the owner of the account, the customer service rep will ask you for the purpose of calling. And you can click here if you want to compare all the contact information we've gathered for Straight Talk. If you need to see tips for WiFi connectivity, click here. Learn More MEDIA CONTACT If you are a member of the media, please contact: [emailprotected] The freaking phone isn't no good the button doesn't work. WebStraight Talk Silver Unlimited $45 Text, Talk and Web Access 30-Day Service STRAIGHT TALK $45UNLIMITED 30 DAYS REFILL CARDTALK + TEXT + UNLIMITED DATA30 service daysUnlimited N.. $34.99 $45.00 Straight Talk suggests having your Straight Talk device phone number and Straight Talk MEID DEC / Serial Number in front of you when you call to ensure getting quick and efficient service. Terms & conditions, Privacy Central
My existing internet was down with no ETA and 3-days to even get a reply. Yes, you may change your Straight Talk phone number. You'll see a list of merchants you've subscribed to. I mean extremely rude. |
No customer service at all. When I got home to do the setup it said I had no service at my address. WebStraight Talk offers a variety of plans depending on your needs. She did not tell me anything that would help me or even tell me she could help me get the phone. I have never talked to a worse customer service line nor have I ever delt with a worst company. I got the box and a 1 month data card. I even asked them if I would get resistance from the store and they insured me it would be fine. If you must I caution you against any long term contracts as if something goes wrong you will not get your money back. Company website run by crooks outside USA pretending to be in USA to get USA money taking your hard-earned dollars funneling it to the country of Peru, Better Business Bureau of South Florida BBB of South Florida Andre Amaro and the BBB of South Florida are harassing me and my small business! SELF-SERVICE AT YOUR FINGERTIPS Their system cannot handle if you have to fix your phone and do not have access to get a text on your old phone. However, I was told that my AT&T sim card (bought through Straight Talk) was no longer compatible. Straight Talk wireless offers customer service by a physical mailing address and toll-free phone support. So we created a free concierge service you can call at the phone number below. Then to unlock your Straight Talk phone: Retrieve your phone's IMEI number. DO Not do business with thieves. Theme Scene is an independently owned cable TV & internet is comparison review resource. WebStraight Talk Home Internet service available in select areas. Some of the information you might be asked to provide include your phone number, the name associated with your account, the account number, and your PIN. Unsubscribe easily. All business will get complaints. My other carrier released my number which left me with no phone for 36 hours. We then hung up. This is your device's unique identification number. This whole situation is f*cked up and I dont know what to do. Press 1 then 1 then 5 then 2 then 5 then 2 then 3 then 0# each time it asks for a phone number. Check your balance, refill or manage plans and phones with our 611611 text feature. Called customer service and she did not help me at all. 30 minutes to sync email to your phone. Straight Talk is a registered trademark of TracFone Wireless, Inc. All other trademarks, service marks and trade names referenced in this site are the property of their respective owners. I have questions that Wal-Mart can not answer. All you need to do is dial this number: 1-877-430-2355 and follow a prompt. Customer Service: 1-877-430-2355 | 1-888-442-5096 Hours: Monday Sunday: 8:00AM 11:45PM (EST) Sales: N/A; Dealer Support: N/A; Fraud: N/A; Insurance: N/A Please refer to our privacy policy. I resisted but they insisted they needed the info and there would be no problem. Nope, only if I could receive texts on a phone that doesn't exist, or provide numbers I had called on my new phone before I bought it. Click Submit'. In Canada you can buy a SIM card, put it in any phone and it just works.This system is just a clear money grab and it doesnt sit well with me. This was a phone that was over $300, lasted 7 months, and just stopped working (with no misuse of it). Verizon does not work well in this area, hence the AT&T sim card.