I have disputed this decision as;I never purchased a "hard copy" ticket, my purchase was an online 'EzyTicket' print at home pdf.I was never contacted prior to, or on the day of the event (if a problem did arise). for everything it works for mobile tickets, it works for print-at-home tickets as well How can we help you? . You will be given priority access to selected shows, exclusive promotions, and discounts on selected events. Bank details are correct and theres also a current credit card number that the refund can be processed against. I assumed they were just really swamped at the time. I'm pretty desperate for this event because i don't see anyone selling tickets for this anymore and marketplace seems like the only legit place. Tixel is available to all Ticketek ticket types and all events: Music, Cannot believe we are stuck in Australia with such a miserable excuse for a ticket booking company. [2022], Gametime vs Ticketmaster: Which Is Better For You? to save these credentials. A truly digital company, ticketek.com.au is Australia's . Before the final confirmation (in step 4), select the 'private listing' option. In the next step, it will ask you to confirm your booking. Yes, you can get them online with values ranging from $25 to $250. When you buy your ticket through Ticketek Marketplace Ultimate or Marketplace Deals, you can choose to make it refundable for a fee. These cookies are set by our 3rd party analytics tool, Segment. HOME; INTERIORS; EXTERIORS; OFFICE & PORTRAITS; PUBLICITY/EVENTS; CONSTRUCTION; INFO Please respect this by keeping the discussion on topic, and devoid of any political material. I also purchased ticket insurance. Check out the Ticketek Marketplace site for more information. Thu 30 Mar, 23. you can just upload the file on this page and in a few clicks your listing will be live. Your refund application and payment will be handled by the Customer Experience Team who act as the administrator of Our Refundable terms. If for whatever reason you are unable to attend or need to sell your ticket, selling on Ticketek Marketplace is an easy and secure option. Visit https://marketplace.ticketek.com.au/ for more information. See the Best Services in 2022 as rated by Australians on ProductReview.com.au. I forgot about it, then about 2 months later (a week after the concert) the money finally turned up in my account. Sun 2 Apr, 23. Ticketek account. All Theatres and productions and sporting events should seek alternative partners. listing page. +44 (0)7540 787812 frances@constructionandbuildingphotography.com. Ticketmaster Resale is an open marketplace for the sale and purchase of live event tickets. Send your unique link to the private . We have to use them to buy tickets to sporting events regularly and pay a large processing fee (ie $6.85 on a $15 ticket!) Similar to any other ticket marketplace, buyers, and sellers can come together on its platform and grab amazing deals on different types of tickets. So the final buyer got a refund for their tickets, but Ticketek obviously couldn't take the money back out of their bank account and refund me. I promptly contacted customer support and requested refunds as the online refund options were not functional.Ticketek have not responded other than automated emails saying; "Thank you for your email we will reply as quickly as we can" on Jul 16, 2022 and later. . short-changed. Allow me to pay for tickets and eventually send mobile tickets that can't be accessed. I'm pretty desperate for this event because i don't see anyone selling tickets for this anymore and marketplace seems like the only legit place. [2022], Ticketmaster vs Live Nation Which One Is Best Option? So wheres my money? Im not waiting for nearly 12 months for my $1000! Get paid hassle-free, directly from Tixel. You can choose between two options: A. Button: opens a window on top of your website to reveal available tickets. Ticketek Marketplace is owned by Ticketek and is a secondary market where you can safely sell and buy tickets. Knotfest. No contact phone number any more for issues. *Plus fees and charges All patrons 17 and under must be accompanied by an Adult. Ticketmaster vs Live Nation: Are Live Nation and Ticketmaster the Same? Sell tickets directly from your Ticketek Account. Jun 17, 2019 contributed by Nicole Bowman. When we look at the popularity and expansion across the world, Ticketmaster beats Ticketek once again. remembered as you explore the site, as well as assisting in security The majority of tickets may exceed face value and . Vivre Sa Retraite Dans Son Pays D'origine, ago. 2.) Having the same problem. Version 5.22 B82 R0 on your The new platform will go live later this month at www.marketplace.ticketek.com.au. You dont have to be a pro at buying or selling tickets online to do the same at Ticketek since it offers extremely easy processes for both. Yes, since Ticketmaster offers a 100% guarantee on the validation of tickets and it verifies sellers before selling on its platform. Tixel has always been the fastest/easiest/most active market for whenever I've had to sell any tickets! Thats on the laptop, so I tried the phone app, and that showed me the map, but didnt let me buy any ticketsI wish that artists (the label who organises them) would do their due diligence on a service before making people use them. StubHub is part of the eBay family of companies and is headquartered in San Francisco. Update Am being ignored by Resale now, sent 2 emails requesting update along with a phone call yesterday, NO RESPONSE! I purchased Red Hot Chilli Peppers tickets the day they went on sale. the actual Ticketek mobile link. This is going to be one of those "if i can give zero stars I would" type of reviews.Their system is incredibly stupid.I have been going through the queue time and time again, repeating the process because it lets me in, but then it doesnt show the map to chose tickets. Ticketek has recently been made aware of some confusion around our service/delivery fee and thought this an opportune moment to reiterate the structure of this fee, which is charged on each transaction. We recommend using the Ticketek app method of listing a Ticketek ticket on Tixel because (A .pdf).The transaction was finalised. Click on a logo to start selling. When people buy and sell tickets via Ticketek Marketplace, it creates a chain of private buyers and sellers. I sold my tickets, received an email that they were sold and that I would receive my money 7-10 days after the event. Ticketmaster vs Vivid Seats: Which Is Better For You? I listed three tickets for one of the Manchester united football matches that occurred last month. Is that normal? Sold tickets to a show on June 4, still havent been paid. You will be asked to enter your Ticketek account credentials, but don't you worry - we is not on the list, People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. You can reach us at 1300 651 607 or resale.service@ticketmaster.com.au or by writing to Ticketmaster Resale at Level 5, 364 Lonsdale Street, Melbourne, Victoria . Created by Nicole Bowman. Become a Groupie and enjoy special perks when you book as a group! I was wondering if I should bother trying to sell tix via Ticketek Marketplace or via another platform. I purchased tickets from the marketplace and they show up on the marketplace site but going back to Ticketek it says I have no orders. I purchased tickets for Brian Cox in Sydney. Press J to jump to the feed. So I hope it will turn up! 1300 558 878 select option 1Open 9am - 5pm (Sydney time)Monday - Sunday. However, if you are going to exchange your ticket, Ticketek will charge you a small and reasonable fee for the replacement of tickets based on the price you bought the ticket for and note that it will not exchange the tickets if they are unallocated. etc. your Ticketek account. If you're planning your visit, you can . The status of those tickets are still active which means they still haven't been sold and I also haven't receive any email . But since you still have to look forward to the delivery fee, service fee, etc, the amount will only increase gradually. An administration fee of $10 will be charged. It hasn't gone unnoticed. Tixel has helped hundreds of thousands of people change their plans without getting Jul 30, 2019 contributed by Ticketek Marketplace (Deactivated) . The total for the three tickets was made in two purchases of $135.20 and $70.40, 195.60 in total. original Will also be reaching out to A Current Affair! Angie-P 6 mo. @Ticketek_AU + scalpers . Contacted them several times already by mail and phone and cant get in contact or receive no responses - its been 9 months lmao. purchaser automatically, and find your tickets there, in "Order History" section. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links. Tropical Storm Agatha, The last step involves you deciding how you would like to get paid for the ticket. Now that you have your ticket links, head to the SMS listing page and just copy & paste your links there one by one. to then often have to go to their desk at the venue to follow up the issues. ticket looks like this you got a mobile ticket from Ticketek. I am a bot, and this action was performed automatically. I have definitely been scammed. Submit a request. Ticketmaster first encourages you to find the answers to your questions from their FAQ section. Last updated: Jul 30, 2019 by Ticketek Marketplace (Deactivated) Some tickets may have a restricted, obstructed, rear or side view, or be in an alcohol-free area. Ticketek Marketplace, later this month detailed mobile Sharing FAQs can be found on the &. Please ensure you check the . "Our Zendesk Customer Success Manager is very thorough, result-oriented, and her guidance has helped us a lot in making the right choices. It's a great practice to set a temporary password in your Ticketek account before doing Please let me know if anyone had gone through this issue and how did you all solved it! Tickets were fully refundable so asked for refund as we couldnt see the match on 15th due to quarantine. General disclaimer: All third party trademarks, images and copyrights on this page are used for the purpose of comparative advertising, criticism or review. -. Takes days, even more than week to get reply. It was confirmed to me that the tickets had sold and that I would be receiving my payment for them in due course.The day after the concert I received a rather rude email saying that I had failed to provide the tickets (which is not true) and therefore I would not be paid for them. There may be a fee applicable on eligible refunds and exchanges. Buy and sell tickets safely at Ticketek Marketplace New Zealand . The tix are currently for sale on Ticketek Marketplace but we are happy to sell direct so buyer doesn't have to incur booking / transfer fees. Terms state that payment would be processed 10 working days after event. Have consumer affairs gotten back to you? . ticket Although Ticketek seems to charge you fees for almost all different actions, when you look at the 30% of the ticket price being charged as fees, it simply is costlier than any other ticket marketplace including Ticketmaster. So, we can say that it is uncertain which among Ticketmaster vs Ticketek is better and besides, it entirely depends on you,. Why does Ticketek Marketplace charge fees? They need a better system and more staff it seems. . [2022], Ticketmaster vs Seatgeek: Which Is Better For You? Its a party over here. I included links and explained my exact process, so they could identify weaknesses in this process. I am in the exact same situation (sold tickets for the same game). The $41 itself doesn't have any superscript that leads to an explanation. Last updated: Jul 30, 2019 by Ticketek Marketplace (Deactivated) NHL Playoffs. Thank you so much for taking the time to comment! If you are an Australian aged 15 and above, join the rewards online community for free and start earning Ticketek Rewards dollars! confirmations as verification It will charge you a reasonable fee if you opt for ticket exchange. I have repeatedly submitted requests for a refund (including relevant evidentiary documentation) but just receive an outdated automated response citing covid as the reason for slow processing. Consumer advocates have released a set of principles that they believe can improve the live events ticketing market in the US. Please click here for more information on Accessibility or contact Ticketmaster's hotline for THE LUME Melbourne on 1300 446 925 to purchase your accessible tickets with a free companion ticket on the provision of a companion card. All you need to apply is to have a debit or credit card, to be over 18 years of age, and to be a resident of Australia. Response then received which simply stated payments processed 10 working days after the event. Please note there maybe no replacement for General Admission tickets. including any chargeback or postage fees charged to Ticketek by a third party. There are now 6 discount code, 8 deal, and 1 free shipping promotion. Has anyone experienced the same problem as me trying to remove their tickets from listing at Ticketek Marketplace but unable to? ! This is a review for Ticketek marketplace, run by Ticketek. It offers 100% ticket guarantee on all its orders. bought twice on ticketek marketplace, no issues both times, i'd personally only buy secondhand tix on there so i know i can actually get in. A: No, all tickets are only available within 72 hours of the performance date. Ticketek wastes YOUR TIME like it doesn't matter. If you've forgotten your account details, never fear we also . Also, among the good list of payment modes Ticketek offers, you can also opt for Afterpay and pay for your entire amount in 4 installments. If not using Ticketek Marketplace please also consider the below. Tickets from $75. And it has now been 17 days. As it got closer to Christmas I started to worry, as they were to be presents. According to sellers FAQs I am able to make an edit as long as my tickets hasn't been sold. . Our Frequently Asked Questions: mobile ticket you have not yet used ticket. Scalpers and Ticketmaster Resale - who enables this behavior so they can double dip - are corrupting the concert experience for fans. One Site. )Tried to ring the 1300 phone number provided, to resolve my issues but was unable to get an answer.I sent an email on 31/1/21 listing the issues I was having to the email address provided.I Received a response on 8/2/21 advising they hade received my email and that Due to the. Maybe you can give it a try now. I had to take a morning off to get these tickets for my daughter. Smart move, I did the same. Even if you are a newbie in buying or selling tickets online, using either of the platforms can be helpful. Authentic and Verified. 10 business days I think is more than fair. Good luck. Ticketek is not owned by Ticketmaster. Then I looked on Trustpilot at their reviews and really started to worry! I am 77 years old and tried for 2 hours to buy some tickets to Mary Poppins for grandchildren. The website for Ticketek sends you to a website called "refundable" but then they tell you (too late ofcourse) that they can't help you and to go to Ticketek.So you go to Ticketek, then they take ages to do anything, only to forward your request to the theatre directly by which time it is past the time of the show and you can no longer get a refund. I have also msg Ticketek via Facebook and they directed me back to Ticketek Marketplace. you can't make. Apart from the convenience fee, it doesnt charge you any other taxes and processing fee. No mentioning of queues before! I have not been paid the funds & have raised an only query twice to Ticketek marketplace with no response. So, whether you are looking forward to buying your favourite bands concert ticket or wish to visit an exhibition that has your favourite artists artwork displayed, in any case, Ticketek can help you. StubHub is the largest ticket marketplace in the world, based on sales, and the Official Fan-to-Fan Ticket Marketplace for Brigham Young University Athletics. So as a rule they don't pay out until after the event anyway, even if you sell 6+ months in advance you've just gotta wait , Also the website is slow as fuck and shits me to tears whenever I have to use it. I have a bloody ticket to a concert that got pushed back a whole year because of covid and Im trying to change the dates because they automatically placed me onto a Sunday night instead of giving me options. I conducted my own investigation & contacted the original vendor, which (to my surprise) confirmed that the ticket was scanned into the venue. The lounge open 30 minutes prior to the main arena doors on an event day. are therefore always enabled. All; . I want an refund, yet there is no way I can get it. At times, you will have to visit another website to confirm your purchase. My Ticketek; Gift Vouchers; Ticketek Marketplace, later this month detailed mobile Sharing FAQs can be found on the &. I still haven't received anything and can't find any point of contact for ticketek marketplace. Bought some tickets for a concert in December 2021 that were unable to use because of Covid and venue restrictions, notified them before the event and them couldnt get hold of anyone to meet their pre concert deadlines. Ticketek New Zealand Limited (Company Number 670708). Almost 90 days and still waiting for my refund back. Tue 8 Nov 2022 7:30pm Rod Laver Arena, Melbourne, VIC Tickets listed on The Ticket Merchant are from trusted Australian re-sellers who we have long standing relationships with. Appalling service. Press question mark to learn the rest of the keyboard shortcuts. Featured Events. What Is Tixel? No way to recover tickets. We'll automatically reissue all tickets to the buyer. as files or special links. Although both of them have many similarities, we can still differentiate them based on services and policies. Ticketek routinely mismanages ticket processing which should be simple. The provided refund link for refunds by Ticketek was broken and didn't lead to any refund service. All patrons are welcome, but if you're a RAC Member, flash your membership card for priority entry. . AFL Round 02 Tickets 2021. Swiss-based Viagogo launched in Australia in late 2013, followed by Ticketmaster Resale in mid-2014. tickets, mobile tickets (special links) or Ticketek app tickets. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. Maybe you can give it a try now and hopefully it works for you. Inspite of giving all the details, continuous email stating - send it in new format or send more information. It makes you sign up, there are poor instructions, it is not user friendly,it timed me out when I had selected and paid for the tickets. Firstly, create an account on Ticketmasters app or website. Travancore, VIC. Will be taking this further, lodged a complaint with both Police and ACORN (cybercrime). Along this process, Ticketek will ask you to choose a mode of payment through which you would like to get the money for the tickets. Get a real job. If this actually happens, how are you going to book the tickets? Seven tries before I finally got my second choice of seats. Did any of you who sold get paid for the tickets once they were resold? :/, The 10 days is actually supposed to be 10 days after the concert date. Accessible Seating How can we get rid of Ticketmaster, surely we deserve better in Australia? I have been trying to get hold of ticketek to request a simple date change for about 2 months now! Their website kept jumping us to different sections than the chosen one, then missed the mistake and paid.Tried to contact to rectify but no news.1 month later someone contacted us via FB saying all other tickets were sold out.Cheers Ticketeck for only taking 1 month to get back to me! Indy 500 Snake Pit presented by Coors Light The Indy 500 Snake Pit presented by Coors Light is the ultimate festival of fun, friends and some of the biggest electronic music acts in the world - all while Indy cars roar past at 230 mph. I am yet to receive any money and there is no where to contact anyone. For Light Cycles, Ouchhh Studio , KLASSIK underground and Unsound events please phone Illuminate Adelaide on 1300 496 623. My poor experience is with TRYING to use this service and their customer service, or lack of.I was unable to list my tickets for sale where others had already done so for the same concert. Idk but if anyone knows how the hell to get in contact with them then let me know. Hover over the Last Minute tab on the homepage and click on Deals. Try to use someone else or let me know how I can get my refund.