Very disappointed!!! This process essentially restores the streaming stick to the way it came in the box. Search our help centre for help with out web site, Mobile apps or TV apps. If your TV shows a no signal error message, try selecting another HDMI source via the TV remotes Input or Source button. This article covers a wide range of fixes to help you troubleshoot and fix an Amazon Fire Stick that's not working. Its also a good idea to try a different HDMI port on your TV if there are multiple. A Fire Stick not showing up on your TV screen after being turned on could be due to selecting the incorrect HDMI input. By clicking Accept All Cookies, you agree to the storing of cookies on your device to enhance site navigation, analyze site usage, and assist in our marketing efforts. Hi@Maz6 you certainly have the latest firmware. Scroll to the right and select the option that says My Fire TV. Once you plug it back in, you should see the Fire TV logo as the device boots back up. Error code PLR-1002. After a year of not being able to use it, I am doing a factory reset. Yes, if you are still Press the 'Home/Start' button on your remote and you'll see the launcher bar. How to Fix It When a Fire Stick Is Not Working. And you can watch every minute of any game this weekend for free as part of the inaugural matches on MLS Season Pass. Thanks! Mine worked beautiful until today. Reset the Fire Stick. Step 3: Open the Fire TV app and select an available device . It will turn the tv on but wont navigate to do anything else. I do not have Alexa. Mine same thing. IF I toggle the remote, it sometimes say Fire Stick in the onscreen input indicator then goes back to no signal. Its also recommended to make sure youre using the included power adapter and power cord. You can retrieve them from Amazon. Just contact Amazon they gave me a new remote and all is fine now. I press a profile the screen goes black. There is differently a glitch with the STV player and the samsung software. Was working fine yesterday morning. This tip can also make a Fire Stick run faster if it feels sluggish. Ideally, it would be best to connect the Fire Stick directly to the wall. It wont even let me try to reconnect my Wi-Fi. Right John! ad-blocking logo with the letters ABP in either your address bar of your web browser or at the foot my firestick is 6 months old and has stopped working, Ive tried everything. You have now set up an STV player account and youre signed in; enter the unique 5 digit code that is displayed on your TV screen into the website then click Continue. Having an issue too. My fire stick still not working on the screen it just have firetrap with 3dots below it blinking I cant get to my settings please help. You can reset your Fire Stick to its factory settings via Settings > My Fire TV > Reset to Factory Defaults as a last resort. I have the same issues as everyone. So frustrating!! This means youll have to go through the entire Firestick setup process again before using the device. I need a factory reset asap. I have new batteries and checked the connection in the back. If you select a show to watch, it plays for a couple of minutes, then display a message Internet connection error. Is this a plot by Amazon to get us to buy new? Another common cause is the lack of sufficient power to the device to let it run properly or turn on as it should. does not work if a change in weather example snow or cold, If the fire stick does not work in Canada with our winters, then please do not sell it here. Step 3: Select an app that's not loading on Fire TV Stick.. There is something wrong with the fire stick, only getting error msg as not connected, however everything else are connected with same wifi no other option getting apart from rebooting it. 1000s of hours of shows available only in the app. You purchased a Fire TV Stick to watch your favorite content, not the logo! Step 2: If your Fire TV Stick supports the screen-share function, when you hold down the Home button, a mirroring icon should appear if your device is compatible. My newer firestick is still working fine. Same thing here! If youre not signed in, enter your email address and click Continue. See all 16 articles. 07-01-2021 Did you get it to work? While you're on the main screen, select the Settings option at the top. However, any affiliate earnings do not affect how we review services. Im worried that my TV is not compatible. Im sick of both of them. Most likely its the otg cable you have plugged into your fire stick that is causing the problem, unplug it and and any external drive and it will reboot the firestick ok, then reconnect your otg cable and external drive. Its a stuck download problem where the firestick update will not load and install because of too many apps on the firestick. If I hold down the two buttons on the remote for too long, a red light on upper side of remote starts to flicker. Step 1: Press and hold the Left +Menu +Back buttons for 10 seconds. If this still doesnt work, then you might want to try restarting the device by unplugging it, or a factory reset if you can control the Firestick from your phone to get into the settings. Duh! I tried everything and still get only the logo. Im so frustrated, considering going back to cable instead of streaming. If you find yourself unable to connect to Wi-Fi or get stuck at the Fire TV boot logo, weve got a solution for you. To pair a remote to a Firestick head in the settings, select the add new remote button, and then hold down the home button on the remote for about 10 seconds. Might have to call a number for customer service. It will work with Cochlear Nucleus 8, Nucleus 7, Nucleus Kanso 2, and Baha 6 Max sound processors. Depending on the Fire TV device, that includes streaming movies and shows from Netflix and Amazon Prime Video, podcasts, audiobooks, Alexa voice feedback, system sounds, and audio from local TV networks. Why you should buy the Hisense 120-inch L9 Series TriChroma Laser TV Almost completes and then goes back to say not connected. The Amazon Firestick is a great device, but like all electronics, it sometimes has its issues. No reset on the stick that I can see! 08:07 PM When I was able to get in I removed some apps but still it reset again. My remote will not change to any other channel. The new feature uses a Bluetooth protocol known as Audio Streaming for Hearing Aids (ASHA), along with special modifications for the specific needs of those who use implants. Thoughts? It doesn't matter if I use the iptv Smarters app, or any iptvs Smarters branded app, when I'm clicking through channels , it just decides to not connect to a stream any more. Go toSettings -Support -Self Diagnosis > Reset Smart Hub. Spend an hour of your time and fix your stick. Step 1: If your Fire TV Stick doesnt turn on, make sure that the remote has fresh batteries and that it isnt the issue. Is this true??? However, if youre experiencing issues with your Firestick not working, this guide will help you out. Step 3: Remove the batteries from the remote. If you need assistance, please feel free to follow our guide on setting up an Amazon Fire TV Stick for the first time. It will go to Home Screen and then restarts. Updated the software version. 03:13 PM 09-01-2021 This Disney Plus deal ends on Monday lock it in while you can, The best TVs of 2023: our favorites from Samsung, LG, Sony, and more, I saw Sonys 2023 TVs, and I think this model might be the best TV of the year. Plug the Fire Stick into an open HDMI port on your TV, and then set your TV to the correct input. Pre-installed STV Player App on Samsung TV no longer working. The Fire Stick not working black screen problem can be frustrating, but theres often a straightforward solution that can fix it. There are additional tips for fixing the Disney Plus and Paramount Plus Fire Stick apps when they stop working correctly. We think you're going to love the frankly ridiculous Hisense 120-inch L9 Series TriChroma Laser TV for $5,200 instead of $6,000 at Best Buy. Mine worked fine until the first of the year. The final solution you can try if things are still loading slowly is to try and position the Firestick and your router as close as possible, and to remove any obstructions between the Firestick and the router. I have to reset lipsinc at usually more than once a day by turning the firestick off and back on usually more than once a day.It is the wi fi 6 firestick. Follow the directions that are posted above. Sorry we couldn't be helpful. This is a known issue we are currently investigating. Without a subpoena, voluntary compliance on the part of your Internet Service Provider, or additional records from a third party, information stored or retrieved for this purpose alone cannot usually be used to identify you. This is not an Amazon problem. It is still working good? Have you found a solution? Im having a lot of the same issues posted. in. Restart Your Fire Stick One highly effective method to fix many issues with your Fire Stick is to reboot your stick. Nothing. @Maz6 Unfortunately not now compatible with your model but other options for viewing including external devices as explained in the article I posted earlier. Same here, two echo dots and one fire stick all stopped working same day, Alexa said she couldnt understand me at the moment i tried every suggested fix, and went through all the suggestions again and again spending over 6 hrs appeasing 3 different reps who gave up and said my devices were all faulty, right no way, 15% off price of new ones as mine were out of guarantee period, not a chance, because i know three devices do not all go faulty same day same time, i eventually de registered all the devices only to discover none of them will re register, the echo dots saying i am inputting the wrong wifi password when i am clearly not, the fire tv refusing to register saying there is a problem to connecting to Amazon then the tv screen starts moving left to right repeatedly making it impossible to choose try again or cancel, one month later and hundreds of hours spent trying to get these working (i dont give up easily) tried different router, even connected fire tv through ethernet instead of wifi, re installed app, tried app on phone tried app on laptop, different amazon account all to no avail, these devices are bricked, someone switched them all off or bricked, blocked them same day, something fishy is going on here, one thing for sure i wouldnt buy any Amazon devices ever again, they are not to be trusted, if Amazon are unable to get my devices to work and the reps honestly have not got a clue, otherwise i wouldnt be here writing this, strange thing this, isnt it, maybe Mr Putin is doing it. Same problem. If youre having buffering issues with your Firestick, there are a few things you can do to hopefully improve the connection. Having issues using iptv Smarters app on firestick 4K. Why??? 17-06-2022 Upgrade your lifestyleDigital Trends helps readers keep tabs on the fast-paced world of tech with all the latest news, fun product reviews, insightful editorials, and one-of-a-kind sneak peeks. Your. May have something to do with updating the phone to Android 12? Thats the only way we can improve. Did our solutions help you get past the problem? Check your TV's HDMI input. 1 is an actual 1+yr old fire tv the other was 1st gen LG which I loved. Also, although the lasers are very bright, a proximity sensor will keep you safe from any potential (but unlikely) issues. Sounds good to me! My firestick does not get past the logo then goes blank, thats using a hub but connected directly to TV itll work. Now on my second new Firestick, having returned the first one due to issues. I want a refund! The following message is shown if your device is unable to use the STV Player app. 17-06-2022 Hi Chris, just tried that but that update is not available and after running the check says the software version I quoted was the up to date version? Fire stick Amazon are very cunning, no access to their main Managing director. ) in. QE49Q80TATXXU Software is up to date, 11-02-2022 If the logo is displayed on your television screen, your device is likely stuck. The issue is that the fire stick IS connected to the internet as when I go back to Home, I can connect to Netflix, Amazon Prime video, IMDb and several other platforms offered on Fire stick. Put my tv remote back where its suppose to be to watch tv hoping keeping it unplugged over night would fix it. If you are still unable to fix your device or need a bit of help, we recommend that you reach out to the folks at Amazon for additional support. If you are not receiving newsletters, please check your spam folder. Select Settings > My Fire TV > About > Check for Updates to ensure you have the latest version of the Fire Stick's operating system and apps installed. We'll update you here when there is an official ITV Player outage. Just moved fire stick and tv across the hall, from one room to another. If your Fire Stick remote isn't working, first check the batteries and try pairing the remote with your Fire Stick again. A saving of $800, you're probably too busy thinking 'huh, laser TV?' Ive done everything and nothing is working. My remote wont turn on the fire stick at all just the tv and volume works. All I get is a flashing screen. Im glad its not just mine but what is the real solution? Doesnt load, kicks me out of being registered, and Im getting tired of it. Amazon suks. Then did all of the above nothing worked. Im in UK. Go to Home > Settings > Support > Self Diagnosis > Reset Smart Hub. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. What is Amazon doing, outsourcing the problem to China to fix it. Firestick 4K not working since yesterday. Help? It says home not available. The first time I unplugged and replugged it in it let me get to the set up and then just wouldnt connect to wi-fi but now after resetting the router and trying it on another tv (where another fire stick is working fine) I cant get past this screen. 2nd generation, says check connections, but other firesticks operate fine will not allow me to get to settings . TV Player is the extremely popular streaming website for UK users, allowing them to watch free to air channels online using a username and password login only. If you've replaced the batteries, make sure you're within range, and if the remote still does not work, you may need to restart the Fire TV Stick with the following steps. You may need to re-pair your app remote with your Fire TV Stick if it is not responding. On your hunt for a new TV, you've probably read up on QLED and OLED technology, but what about laser TVs? Monty.I did this and it totally fixed the problem on both my firesticks. One tech said this is a common problem , another said it is rare! Well it sounds like everyone is having the same problems that Im experiencing all its doing is rebooting and it has fresh batteries, very Very frustrating, wish someone could help me fix this problem. If you're looking for an awesome TV, read on while we guide you through everything you need to know. Here are some of the best solutions listed, from easiest and quickest to more complex and time-consuming. Its stuck on the updating screen and I factory reset it twice. I have same issue except now it is stuck spinning on the firetv logo screen. Thanks, mine is doing the same. How to Access the Deep Web and the Dark Net, How to Securely Store Passwords in 2023: Best Secure Password Storage, How to Create a Strong Password in 2023: Secure Password Generator & 6 Tips for Strong Passwords, MP4 Repair: How to Fix Corrupted Video Files in 2019, Best VPN for Asus Routers in 2023: Client & Server, Best VPN for Ireland in 2023: 5 Top VPNs With Irish Servers, How to Fix Amazon Firestick Stuck in Boot Loop in 2023. If you can't access the Settings menu, hold the Back and Right buttons on your Fire Stick remote for about 10 seconds to bring up the reset screen. Youll be presented with a web address and unique 5-digit code on your TV screen. Same problems with mineit was working just fine three days ago, then I went to turn it on in the afternoon and nothing. Check your Fire Stick cast setup. There shouldnt be any storage issues! Amen, I have the same problems with the fire stick. Any other ideas? Its unlikely that they arent compatible since the Firestick can use almost all 5 GHz and 2.4 GHz networks, but very old routers might have a problem connecting. Hi@Maz6 yes ,the app is available on a Firestick. March 1st and my stick says installing updates. You'll be presented with a web address and unique 5-digit code on your TV screen. If your content isnt loading correctly when cast, double-check to ensure youre using the proper settings and apps. You tell me I'm using an ad blocker - how do I switch it off? Home page takes forever to load and once it does, the apps wont load after you select them. Problem is then I have to disconnect everything else. Turned on TV. No issues until about a month ago. My fire stick has quit working. Fri, 17 Jan, 2020 12:05 PM I'm on an iOS device and get an Error Code 3 message. It wont even let me look at the networks. What Is the Trans-Atlantic Data Privacy Framework? Yup, same here. Get the Latest Tech News Delivered Every Day. Now I turn it on and nothing happens its just a black screen. None of the issues anymore version 14 solved all issues for me, Amazon sucks, they are making sure our fire stick dont work I think we should stop dealing with amazon all together with everything else, My screen is completely black. But I cant register it again. Our Services use cookies to provide, analyse, improve and personalise your experience and to show you ads based on your interests. 7. Tried everything above, not working. I answered my question the fire stick does not work. @AntS Thanks for confirming, that explains it. Think Amazon caused it with the update. I tried restarting the device and unplugging it from the tv again nothing happened. If you are having this issue we would Look the for the red Thank you so much! Step 4: Unplug your Fire TV Stick from its power source and wait 60 seconds before continuing. Depending on which of these issues youre having, your most likely fix will change. Now its saying FireTV with three dots at the bottom of the screen. The joy of watching TV went away when none of my HULU channels worked without delays and stopping, sooo not worth it. Click on the 'Join STV/Sign in' button. Amazon helpful but Im about to bin the firestick and just buy a smart TV. Its brand new, the previous one also did the same thing, Amazon offered 15% discount. https://www.digitalspy.com/tech/a484525/stv-player-now-available-on-samsung-smart-tv/. The Firestick runs off of a USB power supply, so its possible to plug it into a phone charger or even a USB port on your TV, but this is not recommended. If your Firestick is only showing a blank screen, then the first thing to try is restarting the device. STV Help and Support. Many devices will work even when this setting isnt turned on, but if youre having trouble connecting, clicking on this button in the settings can help sort things out. This Bluetooth connection increases the bandwidth between the two devices which makes the Alexa voice control possible. Tried re-updating, and it says its up-to-date. Checking your modem's lights can provide insight into its current internet connection status. Everything seemed to be good then all of a sudden it went to blank screen. If possible, power your Fire Stick by plugging it directly into a power socket on your wall, not into your TV, another device, or through an adapter or surge protector. Today's tech news, curated and condensed for your inbox. It really is a great product. Hi Chris, tv details as follows, not tried resetting the hub, should I? All of these are very helpful if you can get the firestick to do anything except constantly reboot. Its unlikely your TV will switch automatically. in. The 2023 MLS season finally is upon us, with 13 games on Saturday, February 25, and one more on Sunday, February 26. Your email address will not be published. It doesnt ever pull up a server and if it ever does, (rarely) then it only buffers. Very cold and a lot of snow here in PA!!! having the same trouble. If you continue to use our Services without changing your settings, we'll assume you're ok with this. STV Help and Support. As a work-around, you can: Bring up the Youview menu, but pressing the blue 'Home' on the . Gripping drama box sets, eye-opening documentaries, true crime and absolute classics. in. Ive done everything unplugged the power from the stick, rebooted my wifi 3 times. If I select VLC as a player, it's flawless. Is it from the weather??!!! Casting content to a Fire Stick from a smart device or computer can require extra work. have this problem, My Firestick quit working. Free for everyone in the UK. A restart can fix many loading issues and the black screen bug. Ive done every update, changed batteries, you name it, its been done. 06:11 PM Ive got a blue screen with no signal despite the correct HDMI input. Left for vacation mid July working fine, came back to Disney not working on it and peacock spins and never plays anything, ESPN never even opens! Internet good been restarted several times. in, same problem. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); 2007-2023 Cloudwards.net - We are a professional review site that receives compensation from the companies whose products we review. Still wont work. Step 2: If your Wi-Fi network doesnt appear at all, make sure that your Fire TV Stick is in range and that other devices arent having the same issue. If the video keeps buffering, first reboot your device. It freezes when playing anything from Hulu. I have contacted Amazon and they say wait a few hours. Step 7: If clearing the app cache and data does not solve your issue, attempt to reinstall the app. Have you had many issues with your Fire TV Stick? If your Fire Stick turns on by itself, you need to disable HDMI-CEC. Ugh!! If so, follow these steps: Step 1: Download the Fire TV app for Apple or Android. It wont restart holding select key and pause button, i changed batteries (although its a new remote), I unplugged, it wont stay on long enough to allow me to reset it. Additionally, allow a total of 15 seconds for the operation. Help my tv screen now only show tvfire and nothing else remote no longer working. In addition this week, asking Alexa to play a composers music and she says her spiel, playing music by Johann Sebastian Bach, e. g., but then nothing happens. Mine did the same thing, spent an hour or so with tech on line. I have compared it with Roku, and Firestick does not work as well. Gripping drama box sets, eye-opening documentaries, true crime and classics like Taggart and High Road. My Firestick is 2.5 yrs old and it just started cutting out right in the middle of watching something in YouTube and Prime Video. You can either connect the Firestick directly to your TV or use the short included HDMI cable if you need more space. Last time I used the stick, I allowed it to update and it was just fine during that session. Product features. It lets hearing implant users hear a variety of audio content. 1000s of hours of shows available only in the app. It finally updated. Using a third-party power adapter might not give the Firestick enough power, or it could have irregular power delivery, either of which could result in apps crashing or the device freezing up. changed batteries still the same. Thats the same issue Im havinghave yall been able to fox yalls? I kind of thought that was the reason because it worked perfectly fine when there was no snow! Frustrating. I tried powering off for several minutes and then start again. Clear the Fire Stick cache. Ive tried everything as well. Came back after being gone most of the day. Some users reported that BBC iPlayer not working is caused by the incorrect system time. Moved my ROKU stick from my other TV and it works perfectly. How did you fix this ? My device isn't supported, what can I do? in, When I search the apps so that I can download it again, it doesnt even show as an available app, This is a Samsung model ue32f6200 software version 2127, 17-06-2022 Note; If youre already registered for an STV player account, youll be asked to enter We are aware some users are being directed to the Personal Details page after signing in or clicking on content. Enter the following fields; first name, last name, create a password, date of birth, 15-06-2022 STV Player, TV you'll love for free. A laser TV is essentially a laser-powered ultra short throw (UST) projector. Mine is just showing a black screen and amazon, so what is the answer? Nothing happened so I am advised to press the HOME button for 10 seconds (holding it near the Firestick). I have tried everything, and more, to no avail. Then, sign back into the network to reconnect to it. Go to Settings > My Fire TV > Reset to Factory Defaults, then confirm when prompted. I have a Roku tv in another room and have no problem connecting with it. I too had issues with my Firestick. Any advice be helpful. Remote control batteries are fresh. If your device hardware is flawed, they may replace it for you if you are still under the original warranty. NONE of the recommended fixes have worked. If your TV isn't up to date, you'll be able to download the latest software version, which could restore your . Youre the only one who gave any info on how to fix! Much like the previous issue, one of the best things to do when faced with a Fire TV device that wont respond is to restart the device by holding the select and play/pause buttons at the same time for a few seconds. I cannot get past the installing updates as well. I out new batteries in the remote but it seems pressing the remote buttons brings about a completely different result than intended. Soo frustrating. There is sound on start-up when Fire Stick first appears on-screen, but not after that. Spoke to Amazon. 10:30 AM I realized it was not my fire stick it was that particular TV so I rebooted my TV and my Fire stick is working fine. After 1 month without being able to do anything, and two weeks since a tech said theyd get back to me, but didnt have a solution, I am demanding credit for the month and programs paid for, and a new system. Check the Fire Stick remotes batteries. I am working my way through the troubleshooting online guide to no avail. Looking forward to receiving my new ROKU stick in 2 days. After, navigate to the App & games section to install your application again. Tried every suggestion. in. Paramount+ has been problem for 6-8 weeks but this week its Disney too. 06:01 PM A Fire Stick not turning on or not working can also be caused by power issues though a more common culprit is the incorrect HDMI input being selected or the TV not being turned on correctly. Ive turned it off overnight but still nothing and I cant find a solution anywhere, Mine also. What Causes Amazon Fire Stick Loading Problems? Tried all suggestions over 10 times. Im frustrated and that 12# hammer is sounding better all the time. This, too is a new development. Please assist. of the page. Cookie Info: To find out how to manage cookies, see our cookie policy. Youll need to get online if you want to enjoy Netflix, Hulu, Amazon Prime Video, or any other streaming service. You can also use your smartphone as a remote control for Fire Stick. in, Thanks James 4578 Guess Ill just have to do without on this telly. is there a way to fix it for good? Restart your Fire Stick: Press Select and Play on the remote for 10 seconds to quickly restart your Fire Stick. The device will shut down and restart, and you should see the Fire TV logo appear as it reboots. I called Amazon and it wasnt any help. If youve already tried fresh batteries and youre still experiencing Firestick remote issues, then try reconnecting the remote to your Firestick by holding the home button on the remote for about 10 seconds. Wtf? Some of the standard ITVX library is only available to Premium subscribers too, with ITV stating that over 6,000 hours of video are only for paying users. Once youve allowed your router to restart, run a speed test on another device thats connected to your WiFi and see if the results are what they should be. May change to ROKU. It looks like we are all having issues this month. I just bought a new fire stick after my previous one died after several years and after a month it is already jumping from program to program, never completing shows.