Copyright 2015 NSW Public Service Commission. Stages in the recruitment process Stage 1 - Application Carefully review the job advertisement to determine if the role is right for you. The purpose is to determine if you can do a technical part of a job. let them know you have progressed through the assessments. Sydney, NSW, AU. Information for graduates with disability. An eligibility list will be created for this position however may be considered for other similar positions. Applicants who are able to do this are more likely to progress through the application process. All rights reserved. Looking for a rewarding career? Not being fully vaccinated (or providing proof of vaccination) where it is required may result in an offer of employment being withdrawn. The guide is organised around five areas that have the biggest impact to achieving successful recruitment outcomes. Staff may be required to work a minimum 3 hour shift up to 7 hours per day depending on need. a range of business processes identification, modelling, analysis, design and Please enable JavaScript to experience the full functionality of our website. We use at least 3 different assessments to help you to show you can do the job and use 2 main approaches to structure our assessment processes. Our work is continually Support business to develop process models, relevant documentation and training listed by You usually have a limited time to do the task. Civilian employees work in diverse roles across the various units and commands that make up the NSW Police Force. Copyright 2015 NSW Public Service Commission. Our common interview format is the structured behavioural interview. For enquiries relating to recruitment please In group exercises assessors observe you as you work with other candidates to solve a problem and discuss a topic. Capabilities are: They come from the NSW Public Sector Capability Framework. Coordinator Role type:Full Time Ongoing Grade:SNSW Grade 5/6 The package includes base salary ($81,475 - $93,111), plus employer's contribution to superannuation and annual leave loading. We provide acute and sub-acute hospital care, mental health services, community health, Aboriginal health, public health, and research. uses specific examples of what youve done and what youve achieved. Remuneration: $33.46 - $34.26 per hour plus superannuation. State of the NSW Public Sector Report 2021, Senior executive remuneration management framework 2022-2023, the legal requirements for recruitment in the NSW Public Service, Planning a recruitment and selection approach, enable candidates to perform at their best. Review the requirements before you start the assessment, for example time permitted. opportunities for improvement Not only on capabilities, knowledge and experience. The Department of Customer Service (DCS) is a great place to work! The assessment will be conducted by the external provider Unified Healthcare Group (UHG). We may ask you to complete a cognitive ability assessment or a personality questionnaire as part of the application process. Late applications may not be accepted. 7. The rules and guidelines for work in the sector. Remuneration: $66, 338 - $67, 937 per annum + Superannuation + Salary packaging. We are focused on delivering first-class customer service and digital transformation to serve the people of NSW and better the community. (BPM) to ensure effective governance and best practice processes and principles Candidate documents are not kept for future jobs. Work with our agency partners to deliver a range of services from disaster relief and vouchers, through to licences and credentials. Coordinator Role type:Full Time Ongoing Grade:SNSW Grade 5/6 The package includes base salary ($81,475 - $93,111), plus employer's contribution to superannuation and annual leave loading. Led by our CEO, our executive team oversees service delivery, partnerships, security, digital services, small business, risk, strategy and performance. assume you have a role in a fictitious organisation, work through the documentation in your in-tray, prioritise the importance of the in-tray contents. Enabling workplaces where everyone is valued and can participate. How you will be communicated with throughout the application and assessment process. Tell us about any adjustments you may need for the assessment process. 2. In individual case study exercises you receive information about a work-related scenario. The recruitment and selection guide helps recruiters and hiring managers in the NSW Public Service to make informed hiring decisions. Applicant tracking. Have relevant examples and situations that you can draw on to respond to questions. Fair Work Commision (FWC) held that those concerns were valid, but the dismissal was unfair as they failed to afford the employee procedural fairness. Identify the hiring need. The main types of assessments you will be asked to do may include interviews, psychological assessments, work samples and skills tests. Complete and submit your application. To become a teacher in NSW public schools, you should apply for the . supportting business process improvements, providing solutions aligning with We are an inclusive organisation that celebrates diversity and flexible work practices and believe our people are our greatest asset. 1. Connect with us on FacebookandLinkedIn! Our vision is to be aconnected, trusted and caring part of NSW communities. Implications. casual, temporary and permanent employment in NSW public schools. Support Hiring Managers throughout the recruitment process by working closely with them to write job ads that sell the position and facility/ location to potential candidates. Medical assessment Your browsing experience may be affected by not having the most up to date version. A guide to support senior leaders with organisational strategy. We support innovative programs in areas as broad as digital government, consumer protection and major public works. Employment Type: Various Permanent and temporary opportunities. Information for graduates with disability, Consider using a recruitment process flowchart to highlight the critical stages of recruitment and communicate important information. We pay respect to the Traditional Custodians and First Peoples of NSW, and acknowledge their continued connection to their country and culture. Depending on the role and the size of the candidate pool, this stage may include an initial phone interview. Write your response with honesty and passion. Position Classification: Administration Officer Level 4. Position Classification:Administration Officer Level 4 Remuneration: $66, 338 - $67, 937 per annum + Superannuation + Salary packaging Hours Per Week:38 Requisition ID:REQ381575. Below are resources to help you prepare for your application, understand the process, and know how to ask for extra help. creating social media content, and recommending advertising platforms to be used, such as Seek and LinkedIn, Review resumes and validate candidate data, Assist Hiring Managers in scheduling interviews and sit in on interviews where needed, Assist in the onboarding process of candidates e.g. Find out more by contacting SalaryPackagingPLUS! We are looking for casual staff who are flexible with their working hours, able to work at any of our libraries and who can be called upon at short notice. optimise business outcomes You will be required to consent to a National Police Check as part of . Focus on how your knowledge, skills, and abilities match those needed for the job. a case study exercise where your group responds to a brief on a realistic business scenario. This is a general guide to the stages involved in the recruitment process. NSW government sidelined independent recruitment process when hiring child safety watchdog Choosing its preferred candidate, the Perottet government once again finds itself having to answer. processes to support business operation Copyright 2015 NSW Public Service Commission. an interview. Revenue: Unknown / Non-Applicable. Information on all the stages of our recruitment process and what will be expected of you. Focus on providing specific and clear responses. Our common interview format is the structured behavioural interview. a range of business processes identification, modelling, analysis, design and For more information, please visit: http://bit.ly/HNEHealthSteppingUp. COVID-19 Vaccination: If you are offered a role in the NSW Government Graduate Program, you may be required by the agency offering the role to be fully vaccinated against COVID-19, and to provide proof of vaccination. These may include: We will tell you about the checks that apply to the job and we will ask you to consent to these checks before we do them. As a guide, your resume could include the following sections: Do not include copies of qualifications with your resume or application unless asked. If you don't receive a confirmation email, check your junk or spam folders. You must be an Australian Citizen, Permanent Resident or hold a visa that allows you work in Australia in an ongoing role. There are currently 218 jobs A talent pool will be created for future ongoing and temporary roles and is valid for a period of up to 18 months. Work at TAFE NSW opportunities. show why you are a good fit for the agency and NSW Public Service. Personal details your name and contact details. A good place to start to guide you through the hiring process is business.gov.au - Hiring employees. Type: Government. Applying for the Position. You will also be requested to bring the original documents with you to the interview for verification. You then prepare a response in the form of a letter, email, memo, or briefing. Think about what you did in other jobs and your achievements. successful in this role you will have:Experience in a similar role Strong communication, collaboration, and problem-solving Focus on providing specific and clear responses. The typical recruitment process follows the below steps. business strategic plans. All rights reserved. Undertake analysis on a range of business process identification, modelling, You then prepare a response in the form of a letter, email, memo, or briefing. We are committed to our equal opportunity policy at every selection stage. assume you have a role in a fictitious organisation, work through the documentation in your in-tray, prioritise the importance of the in-tray contents. Reference checks will be completed prior to offering you employment. Are you a keen learner and thrive on always bettering your knowledge and skill set? I was provided with the best pool of candidates I could have asked for. Information for graduates with disability. We may ask you to complete a cognitive ability assessment or a personality questionnaire as part of the application process. Sometimes targeted questions ask you about: These types of questions give you the chance to tell us about what drives and motivates you. Book in early to secure your preferred date. The job ad and information package will give you instructions on what to put in your application. In a role play exercise, you are asked to react and work through a work situation that mirrors job-relevant scenarios. This outline will assist you to understand the recruitment process for NSW SES. Copyright 2015 NSW Public Service Commission. . Our recruitment processes generally include 7 stages, from application, to employment offer and talent pooling. become familiar with all aspects of the job. upload your CV. need you to develop and present your strategy (for example, for the design and implementation of the program). This offer will be subject to satisfactory pre-employment checks (citizen, visa, qualification and criminal history). They each bring their individual skills, knowledge and backgrounds together to form a strong, innovative and resilient workforce with a common vision to serve the needs of the NSW Police Force and the community, now and into the future. Because of this, recruitment agents have an important role in educating and reminding employers about their legal obligations. This recruitment policy sample can serve as a rubric that our recruiters and hiring managers can use to create an effective hiring process. Role type: Full Time Ongoing. Closing date: 13/03/2023 - 11:59 PM. Make a difference to the lives of 8 million people in NSW. We have extra information for Aboriginal candidates and candidates with disability to assist you in applying for the program. Manage a portfolio e.g. We are focused on delivering first-class customer service, digital transformation and regulatory reform. make you a formal offer of employment (in writing). In group exercises assessors observe you as you work with other candidates to solve a problem and discuss a topic. You will work within the recruitment team, placing staff across our 27 hospitals, 11 multipurpose centres and 43 community health clinics. They usually involve you in the following: In a written exercise you review information, for example a case study, position paper or business problem. providing coaching to a team member for a manager role. Closing date: 16/03/2023 - 10:00 AM. We pay respect to the Traditional Custodians and First Peoples of NSW, and acknowledge their continued connection to their country and culture. If you don't receive a confirmation email, check your junk or spam folders. This is where we ask all candidates the same set of questions. describe why youre interested in working for the agency or in the NSW Public Service. To be Key policies and resources to equip you with the knowledge, skills and tools to be an effective people manager. It isn't done without proper strategic planning. Our diverse candidates will experience a fair and merit based recruitment process and we will make any adjustments needed, both in the recruitment process and on the job. We use at least 3 different assessments to help you to show you can do the job and use 2 main approaches to structure our assessment processes. We pride ourselves on creating opportunities for people to contribute ideas, drive change and grow their careers. Includes data collections from the past 20 years. Department of Customer Service. Example: Responding to a targeted question about your capabilities. Contact email: jyostna.channamadhvuni@customerservice.nsw.gov.au. Very impressed with Pulse Recruitment's team's attention to the job brief. is specific to the job you are applying for. Click here to see what we doTheRisk, If you experience technical issues please contact I work for NSW on 1800 562 679. Try to get a good nights sleep beforehand. To answer this type of question you should: Use the STAR method to structure your work examples by explaining the Situation, Task, Action and Result. We have a range of roles available from customer service through to client relationship management and information technology. You then present this to assessors when you attend for interview. I work for NSW Sydney, New South Wales, Australia1 week agoBe among the first 25 applicantsSee who I work for NSW has hired for this roleNo longer accepting applications. Visit the providing coaching to a team member for a manager role. Make time to plan your recruitment process to put yourself in a good position to find the best person for the role. If you're interested in working in the NSW public sector, you can search for a job online at the 'I work for NSW' website. processes to meet the business objectives Information on all the stages of our recruitment process and what will be expected of you. Will the job help me to serve my community? Recruitment initiatives Allied health Medical Nursing and midwifery Oral health For students Workforce and employment Search for a job NSW Health currently employs more than 100,000 people across the public health system. Coordinate, monitor and review business processes to identify gaps and Our employee recruitment and selection policy describes our process for attracting and selecting external job candidates. You do not need to attach a resume or cover letter. Merit based stages Learn more about STEP 3 STEP 4. Check the advert and role description of the role to find out more. Recruiting. If you have a disability and require any adjustments to the assessment process, please discuss your requirements with the hiring manager or nominated contact person at any stage of the process. Learn more about the legal requirements for recruitment in the NSW Public Service. listed in the role description. We pay respect to the Traditional Custodians and First Peoples of NSW, and acknowledge their continued connection to their country and culture. Your application will be reviewed against the requirements of the role. About. Make an offer of employment after weighing all the available evidence on balance. Now, for the exciting part - the start of your new career in NSW Government! Information on writing your cover letter, resume and answering targeted questions. Our values of accountability, trust, service, and integrity drive our initiatives and culture. via nswhealth@salarypackagingplus.com.au or 1300 40 25 23. All rights reserved. Role:Process Improvement Our recruitment process is in line with the Government Sector Employment Act 2013. your career objectives - "Where do you see yourself in . NSW Fire Recruitment Interview Process Format: Candidates will face questions from four different two-person panels to ensure divergent opinions determine the best candidates for the role. Build your career in talent acquisition and development, industrial relations, return to work, inclusion, and more. Be aware of the work done by the agency and their priorities have a browse through their website to find out more. Example: Responding to a targeted question about your interests. Our team is friendly, supportive and passionate about our work, which is attributed to the rewarding feeling we receive when candidates are placed in positions that make a real difference to the local communities we serve. Access information and policies on remuneration frameworks, relocation expenses and work level standards for NSW senior executives. Biographies and information on our current board members. supportting business process improvements, providing solutions aligning with You will usually submit: You might also be asked submit a short response to 1 or 2 targeted questions. In a role play exercise, you are asked to react and work through a work situation that mirrors job-relevant scenarios. Candidates involved in a NSW government recruitment process have an interest in information which informed the decision making and candidate selection processes in relation to that recruitment. Candidates will not progress if they do not compare as well against other candidates. when we expect a large number of applications. The recruitment process is an important part of human resource management (HRM). We use all the information we collect to compare candidates and make our decision. Information about the terms and conditions of your proposed employment will be included. You can prepare for the interview by reviewing the capability requirements for the role and reflecting on how you've demonstrated these capabilities in the workplace, through your studies or in your personal life. Select the 'Apply Online' button. If the referee reports are satisfactory, we may make you an offer. When preparing your application, there are some key things we need to know about you. This means that only persons from under-represented groups may be eligible to apply for some roles, or different steps may be used to recruit persons from under-represented groups. You will also be invited to book into a virtual assessment centre. You may select up to two streams: primary and one degree-specific stream - legal, digital or social . We have opportunities at senior, mid and junior levels. Set clear criteria for talent early on in the recruitment process and be consistent with the questions you ask each candidate. Recruitment Process The application process varies from program to program. efficient enhancements in operational efficiency, customer service, systems and we are passionate about delivering a positive customer service experience. Use full sentences, check your spelling and grammar and stay within the word limit. Are you confident, driven and looking for a new challenge to fulfil your potential? The usual, apply through recruitment, phone interview, in person interview, referee check, offer. Working both in and outside the classroom, school administration and support staff use their skills and talents to help prepare young people for rewarding lives. Review the job advertisement and role description. You have gone through a rigorous process and are the person best suited to the job.